CVE-2018-20800

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CVSS 3.0

6.5 medium

EPSS

<1%p60

Published

Mar 13, 2019 (Mar 13, 2019)

Modified

Jun 17, 2026

Description

An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table.

Vendors: otrs
Products: otrs
Weakness: CWE-20
Vector: CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N

NVD CVE.org GitHub PoCs EPSS (1.0%)

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