CVE-2019-13457

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CVSS 3.1

4.3 medium

EPSS

<1%p58

Published

Mar 10, 2020 (Mar 10, 2020)

Modified

Jun 17, 2026

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on.

Vendors: otrs
Products: otrs
Weakness: CWE-200
Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

NVD CVE.org GitHub PoCs EPSS (0.9%)

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