CVE-2020-1778

—

CVSS 3.1

4.3 medium

EPSS

<1%p49

Published

Nov 23, 2020 (Nov 23, 2020)

Modified

Jun 17, 2026

Description

When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.

Vendors: otrs
Products: otrs
Weakness: CWE-287
Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

NVD CVE.org GitHub PoCs EPSS (0.7%)

In the news0 stories

No ingested article mentions this CVE yet.