CVE-2024-23794

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CVSS 3.1

7.5 high

EPSS

<1%p19

Published

Jul 15, 2024 (Jul 15, 2024)

Modified

Jun 17, 2026

Description

An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the setting 'RequiredLock' of 'AgentFrontend::Ticket::InlineEditing::Property###Watch' in the system configuration.This issue affects OTRS: * 8.0.X * 2023.X * from 2024.X through 2024.4.x

Vendors: otrs
Products: otrs
Weakness: CWE-266
Vector: CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:H

NVD CVE.org GitHub PoCs EPSS (0.3%)

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