ZeroHour

CVE-2026-12650

moderate

Authenticated Deserialization RCE in Ivanti Neurons for ITSM

CVSS 3.1
9.9 critical
EPSS
1%p72
Published
()
Modified
AI analysis

Ivanti Neurons for ITSM versions before 2026.2 contain a deserialization of untrusted data flaw (CWE-502) that allows remote code execution. A remote attacker who already holds valid (low-privilege) credentials sends crafted serialized data to the server, triggering the flaw; the CVSS scope-changed rating (9.9) indicates successful exploitation affects resources beyond the vulnerable component, effectively compromising the underlying server. An attacker gains arbitrary code execution on the ITSM server, with high impact on confidentiality, integrity, and availability. Any organization running an affected version of Ivanti Neurons for ITSM is exposed, though the authentication requirement means instances that are internet-facing or that expose accounts to partners/customers carry the highest risk. As of the data available, there is no evidence of in-the-wild exploitation, no public proof-of-concept, and the flaw is not in CISA KEV; EPSS estimates roughly a 1.5% chance of exploitation within 30 days (72nd percentile).

What to do: Upgrade Ivanti Neurons for ITSM to version 2026.2 or later, and apply Ivanti's current patch bundle covering the related EPMM, Neurons, and Sentry flaws. Until patched, review whether the ITSM instance is internet-exposed, audit and restrict which accounts can reach it (disable stale or partner-facing credentials), and monitor Ivanti advisories for news of active exploitation since exploitation requires valid authentication.

Affected
Ivanti Neurons for ITSMall versions before 2026.2
Estimated exposure
moderateon the order of thousands of deployments (one server or cloud tenant per customer); no public install counts — Ivanti Neurons for ITSM (formerly Ivanti Service Manager/HEAT) is an enterprise ITSM platform used by thousands of organizations, each typically running a single server or cloud tenant, implying an affected population in the low thousands…

Order-of-magnitude estimate by the model from install counts, market share and public scan data it knows; verify before quoting.

Description

A Deserialization of Untrusted Data vulnerability in Ivanti Neurons for ITSM before 2026.2 allows a remote authenticated attacker to execute arbitrary code on the server.

Weakness
CWE-502
Vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H

In the news

Ivanti EPMM, Neurons and Sentry Vulnerabilities Enable Privilege Escalation and RCE Attacks

Ivanti patched ten CVEs across EPMM, Neurons for ITSM and Sentry, including critical unauthenticated deserialization RCE; no active exploitation reported.

On September 8, 2026, Ivanti disclosed advisories covering ten CVEs in Endpoint Manager Mobile (EPMM), Neurons for ITSM, and Sentry. The most severe are two unauthenticated deserialization RCE flaws in Neurons for ITSM, CVE-2026-12744 and CVE-2026-12745 (CVSS 9.8), plus three missing-authorization RCE bugs rated 9.9 and three authenticated deserialization RCE flaws. EPMM has CVE-2026-18851 (CVSS 8.8), an authenticated privilege escalation flaw, and Sentry has CVE-2026-83527 (CVSS 8.1), an authentication bypass. Ivanti reports no evidence of active exploitation; cloud/SaaS ITSM was patched on August 9, 2026, while on-premises 2025.2 through 2026.1 require September 2026 patches.

Ivanti Patches Critical Flaws Across Enterprise Security Products

Ivanti released September updates fixing six critical RCE flaws in Neurons for ITSM plus authentication bypasses in Sentry and EPMM; no exploitation seen.

Ivanti's September 2026 updates fix eight flaws in Neurons for ITSM, six of them critical remote code execution bugs with CVSS scores up to 9.9, including missing authorization issues (CVE-2026-12647, CVE-2026-12645, CVE-2026-12646) and deserialization flaws (CVE-2026-12650, CVE-2026-12744, CVE-2026-12745). Sentry releases R10.8.2, R10.7.3, and R10.6.4 patch CVE-2026-83527, an unauthenticated high-severity authentication bypass, while EPMM versions 12.10.0.0, 12.9.0.2, and 12.8.0.4 fix the authenticated bypass CVE-2026-18851. Ivanti says it is not aware of any exploitation in the wild. Citrix separately patched two medium-severity flaws in Workspace app for Windows.

Ivanti Patches 10 EPMM, Neurons for ITSM and Sentry Flaws Enabling RCE and Admin Access

Ivanti patches 10 flaws in EPMM, Neurons for ITSM, and Sentry, including two 9.8-rated unauthenticated RCEs in ITSM.

Ivanti released fixes for 10 vulnerabilities across Endpoint Manager Mobile, Neurons for ITSM, and Sentry, and said it was not aware of active exploitation at disclosure. The most severe are CVE-2026-12744 and CVE-2026-12745, unauthenticated deserialization RCEs rated 9.8 in Neurons for ITSM, alongside authenticated deserialization and missing-authorization RCEs rated up to 9.9. CVE-2026-18851 is an 8.8-rated EPMM privilege escalation to administrator, and CVE-2026-83527 is an 8.1-rated unauthenticated authentication bypass in Sentry granting administrative access. Ivanti said the ITSM weaknesses were found using large language models; Cloud/SaaS fixes shipped August 9, 2026, and on-premises patches are available from September 2026.