Sen. Hassan wants to hear from SpaceX about scammers abusing Starlink

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It’s time for SpaceX to take strong action against scammers abusing the company’s Starlink internet service, Sen. Maggie Hassan said in a letter to CEO Elon Musk on Monday.

The New Hampshire Democrat cited evidence accumulating over the past two years that some Southeast Asian fraudsters scamming billions of dollars from U.S. citizens have leaned on Starlink due to its independence from national telecommunications networks, decentralized structure and the ability to use it on the go.

Media outlets and government officials have turned up Starlink equipment at scam compounds that are largely centered in Southeast Asia, and a United Nations Office on Drugs and Crime report last fall highlighted the trend. 

“While SpaceX has stated that it investigates and deactivates Starlink devices in various contexts, it seemingly has not publicly acknowledged the use of Starlink for scams originating in Southeast Asia — or publicly discussed actions the company has taken in response,” Hassan wrote. “Scam networks in Myanmar, Thailand, Cambodia, and Laos, however, have apparently continued to use Starlink despite service rules permitting SpaceX to terminate access for fraudulent activity.”

Scam compounds have been getting increased attention from Southeast Asian governments and nonprofit organizations in recent months, but there are also signs that the crackdowns aren’t keeping up with the industry’s evolution.

A human rights group last week reported data showing that the scammers’ use of Starlink has more than doubled since Thailand began cutting internet cables to cripple their operations.

SpaceX didn’t immediately respond to a request for comment Monday, and has not responded to past media questions about Southeast Asian scammers using Starlink.

Hassan wants to know whether SpaceX was aware of the scammers using Starlink and if so, when it first knew it, its policies for investigating and restricting the use of Starlink devices, what it’s done to work with law enforcement agencies on the problem and more. She sits on the Senate Homeland Security and Governmental Affairs Committee.

Much of the cybersecurity-related attention SpaceX has received this year is as a potential target of cyberattacks, particularly after White House security experts warned of the security risks of installing Starlink there and President Donald Trump said he would continue using the service. 

SpaceX has a web page dedicated to Starlink-related scams of another sort.

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