How the role of observability is changing within organizations

In this Help Net Security video, Nic Benders, Chief Technical Strategist at New Relic, discusses the key findings of a recent 2024 Observability Forecast report.

The annual survey of 1,700 technology professionals across 16 countries reveals that:

• IT outages can cost up to $1.9 million per hour.
• The median annual downtime across all business impact levels was 3 days (77 hours).
• Network failure is the leading cause of outages (34%), outranking someone making a change to the environment (28%) and third-party or cloud provider services failure (29%).
• Engineering teams spend 30% of their time addressing disruptions.
• Those using full-stack observability experienced 79% less downtime and 48% lower outage costs.