Former Moderator Sues Chaturbate for 'Psychological Trauma'

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A former content moderator for Chaturbate is suing the live-streaming porn platform for psychological trauma he claims he suffered after being exposed to “extreme, violent, graphic, and sexually explicit content” every day without industry-standard safeguards, according to a new lawsuit.

Neal Barber, who was hired by Bayside Support Services and Multi Media LLC—the parent company of Chaturbate—in 2020, filed a lawsuit on July 22 claiming that those companies “knowingly and intentionally failed to provide their content moderators with industry-standard mental health protections, such as content filters, wellness breaks, trauma-informed counseling, or peer support systems.” The lawsuit is a proposed class action for moderators hired in the last four years to moderate Chaturbate streams. 

“The company has not been served nor has it reviewed the complaint and therefore cannot comment on the matter at this time,” a spokesperson for Multi Media LLC told 404 Media. “With that said, it takes content moderation very seriously, deeply values the work of its moderators, and remains committed to supporting the team responsible for this critical work.” 

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