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Cortex XDR™ Detects New Phishing Campaign Installing NetSupport Manager RAT

Cortex XDR threat hunters uncovered a phishing campaign delivering the NetSupport Manager RAT via a fake password-protected NortonLifelock Word document.

Unit 42 identified a January 2020 phishing campaign using a Microsoft Word document disguised as a password-protected NortonLifelock file. Enabling macros triggered an obfuscated command that built alpaca.bat in the temp directory, which used msiexec to download an MSI payload from quickwaysignstx.com, filtered on the Windows Installer user-agent string. The payload installed a PowerShell script and the campaign, which has delivered NetSupport Manager RAT since at least 2018, showed related activity dating back to early November 2019.

Palo Alto Unit 42 · Aug 17, 2026Phishing & fraud in the wild1

Phishing 3.0: The Fight Moves to Agent Versus Agent

Agentic AI transforms phishing economics, enabling personalized multi-channel attacks with deepfakes like the $25M Arup deepfake heist.

The article argues phishing has evolved through three stages: from malicious content, to intent-based BEC, to AI-powered multi-channel campaigns where attacker agents autonomously conduct reconnaissance and generate tailored lures. The widely reported Arup case saw a deepfake video call impersonating colleagues convince an employee to approve transfers worth roughly $25 million. An Osterman Research study of 128 security leaders found 88% experienced trust-undermining incidents, while Microsoft 365 EOP and Google Workspace were measured missing hundreds of phishing messages per 100 mailboxes monthly. The author argues defenders must adopt their own agents to match attacker speed.

The Hacker News · 29d agoPhishing & fraud2