Four corporate investigation mistakes organizations make under pressure
BlackBerry security executive outlines four investigation mistakes, warning poor chain of custody has cost firms over $2 billion in SEC penalties.
In a Help Net Security video, BlackBerry VP and Chief Security Advisor Christine Gadsby explains how early decisions in corporate investigations—granting access, informal conversations and undocumented choices—damage chain of custody, privilege and regulatory outcomes. She cites more than $2 billion in SEC penalties across over 100 financial firms since 2021 tied to missing records. Her guidance includes naming an incident commander, using communication channels with audit trails, verifying participants, and documenting decisions in real time.