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How AI and cybersecurity are reshaping ServiceNow

Analysis argues ServiceNow's $7.75B Armis acquisition and AI-driven consumption pricing are reshaping its ITSM platform amid SaaS market anxiety.

CSO Online examines how AI agents, vibe-coding fears, and a reported 30% share price drop are pressuring ITSM leader ServiceNow, and how the company is pivoting toward consumption-based revenue and cybersecurity. The piece highlights ServiceNow's $7.75 billion cash acquisition of Armis, priced at roughly 23 times the vendor's $340 million annual revenue, as a strategic move to supercharge ITSM workflows with accurate device inventory and orchestration rather than to sell a standalone security product. Experts note this ends Armis's vendor-neutral position, introduces the CISO as a new buyer, and will likely lead to aggressive Armis bundling at contract renewals.

CSO Online · 5d agoIndustry

How Virginia Tech Connected Pentesting to Its Engineering Workflow

Horizon3.ai customer story details Virginia Tech automating external pentesting via NodeZero's GraphQL API with GitLab and ServiceNow integration for remediation tracking.

Horizon3.ai published a customer story describing how Virginia Tech, whose environment serves more than 38,000 students across hundreds of independent departments and multiple cloud providers, used NodeZero's GraphQL API to automate external pentesting through GitLab. Findings are routed directly into ServiceNow for subnet-owner assignment and remediation tracking, creating a repeatable attack-validation-to-remediation workflow.

Horizon3.ai · 13d agoIndustry1

Week in review: Salesforce and ServiceNow portals exposed for 17 months, exploited Metabase 0-day

Weekly digest: exploited Metabase zero-day breached Framework; Salesforce/ServiceNow portals read for 17 months; Microsoft patched 400+ flaws.

Help Net Security's week in review aggregates top stories: a 'City-Forum' campaign tracked by Reco has been pulling records from Salesforce and ServiceNow portals worldwide for 17 months, and Framework suffered a breach via an exploited Metabase zero-day exposing customer contact and IP data. It also covers Microsoft's August 2026 Patch Tuesday fixing 400+ flaws including exploited zero-day CVE-2026-68820, Cisco's fix for exploited firewall DoS bug CVE-2026-20349 (added to CISA KEV), and a second N-able N-central hotfix for actively exploited CVE-2026-18577. Other items include GitHub expanding Dependabot malware alerts to eight package ecosystems and EU AI Act enforcement beginning on 2 August 2026.

Help Net Security · Aug 16, 2026Industry in the wildCVE-2026-18577CVE-2026-68820CVE-2026-203491

Cybersecurity jobs available right now: March 10, 2026

Help Net Security's roundup lists open cybersecurity roles at BioNTech, AIG, ServiceNow and others across Europe, the Middle East and Canada.

A job-board roundup of cybersecurity openings including Associate Director Application Security at BioNTech (Germany), CISO at AIG (Israel), Cloud Security Professional at ServiceNow (Italy), and SOC/GRC, analyst, engineer and data governance roles in the UK, UAE, India, Canada and France. Roles span application security, cloud security, SOC operations, compliance and OT environments. Most listings are marked no longer accepting applications.

Help Net Security · 19d agoIndustry

ThreatsDay: GhostJacking AI Attacks, EtherHiding ClickFix, Cursor CLI Flaw + 17 More Stories

A weekly bulletin aggregating short security updates, including the City-Forum data-theft campaign, a ShipMonk breach, a Cursor CLI flaw, and GhostJacking AI attacks.

The Hacker News ThreatsDay Bulletin bundles roughly 20 short updates across cloud services, AI tools, malware, breaches, and scams. Highlights include the City-Forum campaign pulling data from unauthenticated guest access in Salesforce Experience Cloud and ServiceNow Service Portals since March 2025, and a ShipMonk breach exposing Trezor customer order data for orders in seven countries between May 10 and August 8, 2026. Other items cover a patched Cursor CLI flaw that let cloned repositories run commands before the workspace-trust prompt, Okta's analysis of the Work Panel vishing console used by actors like UNC6671, and GhostJacking AI agent hijacking via a patched Claude Desktop sandbox escape. Meta also launched an on-device WhatsApp Scam Alert machine learning model that keeps message content on the device.

The Hacker News · 29d agoIndustry