Companies may be measuring phishing resilience the wrong way
Pistachio's 2026 report analyzing 648 organizations finds click rates alone mislead; combining clicks, credential submission, and reporting better measures phishing resilience.
Pistachio's Phishing Behaviour Report 2026 analyzed 648 organizations and 123,692 users across 354,962 simulations between June 1, 2025 and May 31, 2026. It found click and credential-submission rates rose during the first six months of training before declining, and from the six-month peak to the 12-month stage clicks fell 27% while credential leaks dropped 41%. The report-to-click ratio increased from 1.3 at three months to 1.8 at 12 months, framing employees as an active detection channel. Departmental analysis showed Construction had the highest cumulative click rate (41.31%) and Health the lowest report rate (13.17%), supporting more targeted training.