Attackers call employees’ personal phones to break into Microsoft 365 accounts
Microsoft tracks vishing campaigns by Storm-3121 and Storm-3032 that impersonate IT staff, phish Microsoft 365 credentials, and steal cloud data.
Microsoft Security Research has tracked a campaign since May 2026 in which attackers call or text employees' personal phones posing as IT staff, using passkey/MFA/SSO lures to run adversary-in-the-middle phishing or device-code authentication flows. Attackers register their own MFA methods for durable persistence, abuse Microsoft Graph for tenant discovery, and download SharePoint, OneDrive, and Exchange data below 1,000 files or emails per hour to avoid detection. Microsoft attributes initial access to actors including Storm-3121, which feeds ShinyHunters and Falcon extortion operations, and Storm-3032, the Helix extortion operation descended from BlackFile.