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Tech support scams look different now. Here’s what to watch for

Malwarebytes warns tech support scammers now abuse sponsored search results, fake listings, calendar invites, and Apple Pay notifications, and shares red flags for impersonation scams.

Malwarebytes describes how tech support scams have expanded beyond browser locks and fake virus warnings to sponsored search results, hijacked on-site searches, fake platform listings, renewal scams, fake calendar invites, and Apple Pay notifications. Scammers impersonate trusted security companies including Malwarebytes, seeking payment, personal information, or remote access to victims' computers. Malwarebytes notes it does not outsource support, never makes unsolicited calls, and works with the FTC and the Global Anti-Scam Alliance to combat these scams.

Malwarebytes LabsSep 2, 15:49 UTC · 14d agoPhishing & fraud1

Safe word: What is it and why do you need one?

ESET recommends pre-agreed family safe words to counter AI voice-clone scams such as virtual kidnapping, as one-in-four Americans report receiving deepfake calls.

ESET outlines how scammers use just seconds of audio scraped from social media or work content to create convincing voice clones, with a Hiya report finding one-in-four Americans received a deepfake voice call in the past 12 months. Common schemes include virtual kidnapping calls mixing cloned voices with sobbing and background noise. A pre-agreed, non-OSINT-discoverable safe word, plus callback verification via known numbers and 2FA, reduces success rates of these frauds.

ESET WeLiveSecuritySep 9, 09:00 UTC · 8d agoPhishing & fraud in the wild