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Protecting organizations from AI-assisted executive impersonation and invoice fraud
Microsoft tracked a campaign of over one million AI-crafted CEO-impersonation emails seeking ~$50,000 ACH payments with fabricated ServiceNow invoices.
Between August 3 and 5, Microsoft detected a campaign of more than one million fraud emails, 87.7% of them targeting US enterprise users, sent through multiple third-party email delivery service accounts. The actor impersonated CEOs, CFOs, and presidents of targeted companies, urging accounts payable staff to process an ACH payment of nearly $50,000. Lures layered executive impersonation, lookalike domains, a fabricated ServiceNow 'Annual Subscription' invoice personalized to the recipient, and forged forwarded email threads; Microsoft found no evidence ServiceNow or the referenced executives were compromised. Microsoft observed indicators consistent with generative AI-assisted template creation, while leftover inconsistencies such as missing forwarding headers and mismatched display names gave defenders detection cues.
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Hackers Use AI-Assisted CEO Emails to Trick Finance Teams Into Sending $50,000 Payments.
Microsoft tracked a million-message AI-assisted BEC campaign impersonating executives with fake ServiceNow invoices to steal ~$50,000 ACH payments.
Microsoft detected over one million messages in a BEC campaign running August 3-5, using AI-assisted phishing templates, executive impersonation, and fabricated ServiceNow subscription invoices to trick finance teams into authorizing fraudulent ACH payments of roughly $50,000. The US received 87.7% of volume. Attackers used lookalike domains like service-nowinc[.]com registered just days before delivery, with no compromise of ServiceNow itself. Telltale signs included verbose HTML comments, uniform formatting, and inconsistent forwarded-message headers.
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The Money Mule Solution: What Every Scam Has in Common
CYBERA's money mule intelligence, now in Recorded Future's Payment Fraud Intelligence, targets the shared exit point of $450B-$1T annual scam losses.
Scams, especially authorized push payment fraud, do not require a breach; Global Anti-Scam Alliance estimated ~$450B in 2025 losses while CYBERA co-founder Claudio Staub puts the real figure near $1 trillion when underreporting is counted. Every scam needs a mule account to receive funds, so CYBERA uses agentic personas to engage active scammers and extract verified mule account details before payments occur, now available as an add-on to Recorded Future's Payment Fraud Intelligence. CYBERA collected over 16,000 confirmed mule accounts across 72 countries in H2 2025, finding 28% remained active 30 days or more after identification, including one account in 25 engagements. In Europe 51% of mule accounts sat at neobanks and fintechs, while outside Europe 69% were at major banks; regulatory pressure like the UK's APP reimbursement mandate is raising the stakes for institutions.
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