Attackers call employees’ personal phones to break into Microsoft 365 accounts
Microsoft tracks vishing campaigns by Storm-3121 and Storm-3032 that impersonate IT staff, phish Microsoft 365 credentials, and steal cloud data.
Microsoft Security Research has tracked a campaign since May 2026 in which attackers call or text employees' personal phones posing as IT staff, using passkey/MFA/SSO lures to run adversary-in-the-middle phishing or device-code authentication flows. Attackers register their own MFA methods for durable persistence, abuse Microsoft Graph for tenant discovery, and download SharePoint, OneDrive, and Exchange data below 1,000 files or emails per hour to avoid detection. Microsoft attributes initial access to actors including Storm-3121, which feeds ShinyHunters and Falcon extortion operations, and Storm-3032, the Helix extortion operation descended from BlackFile.
Hackers Pose as IT Support to Hijack Microsoft 365 Accounts With Fake Passkey Alerts
Microsoft warns of vishing campaigns by Storm-3121 and Storm-3032 hijacking Microsoft 365 accounts via fake passkey alerts, adding attacker-controlled MFA and exfiltrating cloud data.
Microsoft Security Research has tracked the campaign since May 2026: callers posing as IT helpdesk staff tell employees to urgently update passkeys, MFA, or SSO settings via domains such as add-passkey[.]com and contoso[.]add-passkey[.]com. The lures lead to adversary-in-the-middle phishing or device-code authentication flows that yield credentials, session tokens, or OAuth tokens, after which attackers enroll their own MFA methods for persistence and run Microsoft Graph reconnaissance. They then collect SharePoint, OneDrive, and sometimes Exchange Online data at deliberately low rates (often under 1,000 files or messages per hour), with python-httpx seen in high-volume file access. Microsoft attributes initial access tradecraft to Storm-3121 and Storm-3032, linked respectively to ShinyHunters/Falcon and BlackFile/Helix extortion operations.
Attackers Use Passkey Phishing to Hijack Microsoft Cloud Accounts and Exfiltrate Data
Microsoft details two campaigns: million-email CEO impersonation ACH fraud and passkey-themed vishing that hijacks Microsoft cloud accounts for data theft and extortion.
Microsoft disclosed a campaign that sent over one million CEO-impersonation scam emails between August 3-5, 2026, targeting U.S. accounts payable departments with fake ServiceNow subscription invoices to induce ACH transfers, using generative AI to tailor templates. A second campaign detected since May 2026 uses passkey/MFA-themed voice phishing posing as the IT help desk, redirecting victims via SMS to counterfeit Microsoft sign-in pages and adversary-in-the-middle or device-code flows to hijack accounts. Post-compromise activity includes adding attacker-controlled authentication methods, high-volume Microsoft Graph activity, SharePoint and OneDrive downloads, and mailbox collection via REST APIs. Microsoft attributes initial access to Storm-3121 (linked to ShinyHunters and Falcon extortion) and Storm-3032 (UNC6671, a BlackFile splinter operating the Helix extortion brand).
Passkey-themed phishing attacks lead to Microsoft 365 data theft
Microsoft links ShinyHunters- and Helix-affiliated actors to passkey-themed vishing and device-code phishing that compromises Microsoft 365 accounts and steals cloud data.
Microsoft attributes passkey- and SSO-themed social engineering activity, observed since May 2026, to Storm-3121 (linked to ShinyHunters and Falcon) and Storm-3032 (tied to BlackFile members now operating as Helix). Attackers impersonate corporate IT help desks by phone or SMS, urging fake passkey, MFA, or SSO updates and directing victims to adversary-in-the-middle phishing pages or device-code authentication flows that yield credentials, session tokens, and OAuth tokens. Post-compromise behavior includes Microsoft Graph enumeration of users, SharePoint, and OAuth grants, plus persistence via attacker-controlled MFA methods. Google Threat Intelligence tracks related activity as UNC6671, linked to the BlackFile, Helix, Falcon, Pink, and Redact extortion gangs.
Detect and disrupt AI-themed attacks with Microsoft Defender
Microsoft Threat Intelligence reports criminal campaigns impersonating ChatGPT, Copilot, Claude, and DeepSeek in phishing, AiTM, and malvertising attacks reaching 100,000 emails daily.
Microsoft Threat Intelligence observed a growing set of campaigns that abuse trust in popular AI brands: a ChatGPT-themed phishing campaign sent up to 100,000 emails in one day to steal payment card data, and a Claude-themed campaign used adversary-in-the-middle techniques to harvest credentials and access tokens. Other campaigns included malvertising for a fake AI Windows plugin delivering the Vidar stealer and fraudulent DeepSeek installers distributed via GitHub. Initial access broker Storm-3075 used AI-themed malvertising to distribute payloads for multiple downstream actors, and Microsoft notes the AI services themselves were not compromised. Microsoft also details Defender protections such as Safe Links, Safe Attachments, and attack disruption against these multi-stage lures.