Ransomware negotiation tactics have turned into a business process
Intel 471's Dave Ross details ransomware negotiation tactics, with demands typically set at 1-5% of annual revenue and specialized criminal service roles.
In a Help Net Security video, Intel 471 Senior Director Dave Ross explains how ransomware groups research a victim's revenue and insurance coverage, run test decryptions to prove they hold a working key, and set demands at roughly 1% to 5% of annual revenue. He describes negotiation dynamics with shifting deadlines and a criminal service economy supplying language skills, data review, and legal analysis. Multi-extortion methods include data theft, DDoS attacks, and direct contact with customers and journalists.