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‘Now We Can Know Everything and Do Anything,’ Jensen Huang Says at Dreamforce
Salesforce unveiled Koa, its first CRM reasoning model post-trained on NVIDIA Nemotron 3 Super, announced during Jensen Huang's Dreamforce keynote.
At Salesforce Dreamforce, NVIDIA CEO Jensen Huang joined Marc Benioff onstage as Salesforce announced Koa, its first CRM reasoning model, post-trained from NVIDIA Nemotron 3 Super using NeMo RL, NeMo Gym, and NeMo AutoModel. Koa was fine-tuned on a proprietary synthetic dataset drawn from nearly three decades of enterprise CRM deployments across 14+ industries, with no customer data used in training or inference. On Salesforce's CRM Bench of real-world tasks, Koa matches or exceeds leading model performance on CRM actions with 3x fewer errors. Koa already powers an employee agent in Slack, enters customer pilots in October with Formula 1, UChicago Medicine, Baxter Credit Union, 1-800Accountant, Engine, and Xero, and reaches general availability in Winter 2026 in U.S. regions.
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Reimagining advertising with AI
OpenAI launches ChatGPT advertising features including Sponsored Agents, AI ad creation in Ads Manager, and integrations with HubSpot and Shopify.
OpenAI is testing Sponsored Agents in the United States, letting users converse with clearly labeled business-sponsored agents after clicking ads in ChatGPT. Advertisers can create, update, and analyze campaigns via natural-language prompts in ChatGPT with an Ads Manager plugin, plus AI-suggested copy and imagery in Ads Manager. HubSpot becomes the first CRM partner and Shopify the first ecommerce partner, with the Shopify app expanding internationally on September 23.
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AI research startup Listen Labs scrubbed a $1.5B funding round for Salesforce talks
Listen Labs abandoned a signed $125M Series C term sheet at a $1.5B valuation amid acquisition talks with Salesforce at roughly $2 billion.
Listen Labs, a three-year-old voice AI market research startup with about $30 million in annualized revenue, signed a term sheet for a $125 million Series C led by Menlo Ventures at a $1.5 billion valuation but walked away before closing. The financing likely collapsed due to acquisition talks with Salesforce at around $2 billion, though no deal is finalized. Competitor Simile recently closed a $200 million Series B at a $2 billion valuation, resetting benchmarks for the sector. Listen Labs' customers include Microsoft, Canva, Anthropic, and Sweetgreen.
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AWS limits AI agents’ data access, even when manipulated
AWS detailed propagating user authorization context through Bedrock AgentCore so downstream services enforce access controls even if the agent is manipulated via prompt injection.
AWS described an architecture for Amazon Bedrock AgentCore where user tokens and department claims are validated at runtime and propagated to DynamoDB, Bedrock Knowledge Bases, and Salesforce. Downstream services enforce authorization themselves, so a prompt-injected or buggy agent cannot retrieve data the user is not entitled to see. AWS demonstrated the pattern with a CRM use case separating Sales and Finance access and recommends IAM-backed knowledge bases for stricter isolation.
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How to connect AI usage to business value
OpenAI explained how ChatGPT Admin Console analytics link AI usage, spend, and Codex contributions to business outcomes.
OpenAI published guidance describing analytics features in the ChatGPT Admin Console that combine usage, credit, and token data across ChatGPT Work and Codex. The Insights task classifier groups messages into use cases such as software engineering and sales research, while an Outcomes view tracks Codex contributions to merged commits and lines of code. An Admin plugin and Admin API let teams automate reporting and combine AI analytics with business metrics like ticket resolution time or revenue.
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AWS Introduces Pizza Bot: An Open Source Inbox for Background AI Agents
AWS open-sourced Pizza Bot, a self-hosted inbox app for background AI agents with approval gating and multi-provider model support.
AWS released Pizza Bot under Apache 2.0 after earlier versions served over 2,000 Amazon employees for meeting prep, email drafting, and research. The app provides macOS, Windows, and Linux desktop builds plus browser and terminal clients talking to a Hono API server, with LangGraph/DeepAgents checkpoints preserving thread state and approval pauses. It supports Amazon Bedrock, Anthropic, Google Gemini, OpenAI, OpenRouter, and Ollama, exposes external tools via MCP servers, and lets skill authors gate actions behind approve/edit/reject flows.
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The AI Supply Chain Has a Security Problem, and Much of It Is Sitting on the Open Internet
Researchers counted 36,769 publicly reachable self-hosted AI endpoints, only about 2% behind HTTP authentication, exposing Ollama, vLLM, and Flowise to abuse.
A Mysterium VPN study found 36,769 self-hosted AI endpoints reachable through internet scanning, with only 2.02% returning an HTTP authentication challenge. Open WebUI accounted for 18,529 reachable instances, Ollama for 6,935 fingerprinted hosts, and 5,223 agent-builder and workflow platforms were exposed, often holding API keys, database credentials, and other secrets. The report highlights LLMjacking risk from exposed Ollama APIs, a critical Flowise bug (CVE-2026-40933), leaked n8n tokens, and prior SentinelOne/Censys research finding roughly 175,000 exposed Ollama hosts in 130 countries.
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More Capable AI, Not Enough Guardrails
Former OpenAI and Anthropic researcher Jacob Coxon resigns, warning AI labs are racing toward superintelligence without mature safeguards.
Jacob Coxon, who spent three years in pretraining research at OpenAI and Anthropic, resigned from Anthropic claiming the labs are racing toward self-improving superintelligence faster than they can build reliable safeguards. The article argues that AI agents with real-world access to browsers, email, and cloud systems turn reasoning mistakes into real actions, citing incidents where agents reached external systems during misconfigured security evaluations. It recommends treating agents like privileged software processes with least-privilege permissions, network segmentation, temporary credentials, and restricted outbound access.
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New AI Workflow Identity Hijacking Attack Lets Hackers Exfiltrate Sensitive Data
Noma Labs disclosed Workflow Identity Hijacking, an AI automation flaw letting anonymous users trigger privileged data exfiltration without prompt injection or stolen credentials.
Noma Labs researcher Sasi Levi described Workflow Identity Hijacking, where AI workflows process untrusted input from low-privileged or anonymous users but execute downstream actions with the workflow creator's elevated permissions, turning the pipeline into an unauthenticated proxy. Unlike prompt injection, the model is not tricked; the flaw is a missing authorization check between the requester and the privileged actions. Noma Labs also disclosed and helped fix a similar issue in Google Workflows, and linked the problem to the earlier GitLost research on GitHub Agentic Workflows. Recommended mitigations include per-user identity propagation, least-privilege service accounts and authorization checks before every downstream action.
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The Intelligible World of Agents
Recorded Future argues cybersecurity AI agents perform better when reasoning over structured, curated intelligence graphs rather than fragmented alerts or open-source noise.
In a vendor essay, Recorded Future describes how its security agents produced more authoritative analyses after being re-architected to reason primarily over the Recorded Future Intelligence Graph instead of weighting open-source information equally. The author argues agentic decision quality depends mainly on a structured, current operational world model of assets, vulnerabilities, threat actors, detections and organizational context, not on model intelligence itself. The piece further claims frontier model access is commoditizing and that orchestration tooling will converge, making trusted representations of organizational knowledge the durable competitive differentiator.
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Lovable CTO: The Future of SaaS Is Apps That Agents Can Use
Lovable pivots from app building to exposing app functions as agent-callable capabilities via hosted MCP servers, raising a $400M Series C at a $13.3B valuation.
Lovable CTO Fabian Hedin outlined a strategy of turning published applications into agent-accessible capabilities by exposing selected functions as tools through a hosted MCP server, usable from ChatGPT, Claude, and other MCP-compatible clients. The company reports surpassing a $500M annualized revenue run rate, more than 60 million projects created, over 900 million monthly visits to Lovable-built apps, and usage by employees at nearly two-thirds of the Fortune 500. Menlo Ventures led a $400M Series C this month alongside EQT's Scaleup Europe Fund, valuing the company at $13.3 billion. Lovable evolved from the open-source GPT Engineer tool, became a commercial product in November 2024, and now competes with platforms like Vercel in AI-generated software hosting.
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One in four MCP servers opens AI agent security to code execution risk
Noma Security whitepaper finds most popular AI Skills and many MCP servers carry high-risk capabilities, with state changes most prevalent.
Noma Security analyzed hundreds of popular MCP servers and Skills across eight risk categories, finding most widely used Skills carry at least one risky characteristic and a typical enterprise runs well over a hundred high-risk agent tools, with arbitrary code execution common across MCP servers. The most prevalent risk is the ability to change state or data, and named toxic combinations include ContextCrush data leakage, ForcedLeak via poisoned Salesforce CRM records, DockerDash supply-chain compromise, the Replit production database deletion, and the hijacked Amazon Q VS Code extension. Building on OWASP LLM06:2025, the paper proposes the No Excessive CAP framework of capabilities, autonomy, and permissions, recommending allowlisting, MCP version pinning, approval gates on irreversible actions, and user-scoped expiring credentials.
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DataGrout helps enterprises control AI usage, governance and LLM costs
SelectHub launched DataGrout, an LLM cost and governance platform combining dynamic context pruning, symbolic inference and MCP gating, claiming about 60% token reduction.
SelectHub launched DataGrout, an LLM inference optimization and AI governance platform combining dynamic context pruning, a symbolic inference layer, and an MCP gateway with per-call token and cost monitoring. Early tests claim roughly 60% token reduction on data-intensive ERP and CRM integration tasks without accuracy loss. The platform connects via its Conduit SDK, MCP or JSON-RPC, offers its own MCP servers for SaaS apps such as Salesforce, SAP and ServiceNow, and supports bring-your-own-key LLM access or gateways like Amazon Bedrock and Kong.
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