Search: “ServiceNow”

11 stories in the last 7d

Analysis argues ServiceNow's $7.75B Armis acquisition and AI-driven consumption pricing are reshaping its ITSM platform amid SaaS market anxiety.

CSO Online examines how AI agents, vibe-coding fears, and a reported 30% share price drop are pressuring ITSM leader ServiceNow, and how the company is pivoting toward consumption-based revenue and cybersecurity. The piece highlights ServiceNow's $7.75 billion cash acquisition of Armis, priced at roughly 23 times the vendor's $340 million annual revenue, as a strategic move to supercharge ITSM workflows with accurate device inventory and orchestration rather than to sell a standalone security product. Experts note this ends Armis's vendor-neutral position, introduces the CISO as a new buyer, and will likely lead to aggressive Armis bundling at contract renewals.

CSO OnlineSep 11, 10:15 UTC · 5d agoIndustry

Protecting organizations from AI-assisted executive impersonation and invoice fraud

Microsoft tracked a campaign of over one million AI-crafted CEO-impersonation emails seeking ~$50,000 ACH payments with fabricated ServiceNow invoices.

Between August 3 and 5, Microsoft detected a campaign of more than one million fraud emails, 87.7% of them targeting US enterprise users, sent through multiple third-party email delivery service accounts. The actor impersonated CEOs, CFOs, and presidents of targeted companies, urging accounts payable staff to process an ACH payment of nearly $50,000. Lures layered executive impersonation, lookalike domains, a fabricated ServiceNow 'Annual Subscription' invoice personalized to the recipient, and forged forwarded email threads; Microsoft found no evidence ServiceNow or the referenced executives were compromised. Microsoft observed indicators consistent with generative AI-assisted template creation, while leftover inconsistencies such as missing forwarding headers and mismatched display names gave defenders detection cues.

Microsoft Security BlogSep 10, 17:23 UTC · 6d agoPhishing & fraud1

Hackers Use AI-Assisted CEO Emails to Trick Finance Teams Into Sending $50,000 Payments.

Microsoft tracked a million-message AI-assisted BEC campaign impersonating executives with fake ServiceNow invoices to steal ~$50,000 ACH payments.

Microsoft detected over one million messages in a BEC campaign running August 3-5, using AI-assisted phishing templates, executive impersonation, and fabricated ServiceNow subscription invoices to trick finance teams into authorizing fraudulent ACH payments of roughly $50,000. The US received 87.7% of volume. Attackers used lookalike domains like service-nowinc[.]com registered just days before delivery, with no compromise of ServiceNow itself. Telltale signs included verbose HTML comments, uniform formatting, and inconsistent forwarded-message headers.

GBHackersupdated Sep 11, 13:38 UTC · 5d agofirst Sep 11, 07:43 UTC · 5d agoPhishing & fraud in the wild 2 sources

Microsoft sees some new wrinkles in invoice-scam emails

Microsoft researchers observed a BEC invoice scam sending 1M+ AI-assisted emails impersonating executives and ServiceNow to request ~$50,000 payments.

Microsoft researchers tracked a campaign of more than one million invoice-scam emails launched in early August, with about 88% of targets in the United States. Attackers impersonated top executives and ServiceNow, fabricating forwarded email threads and invoices to convince accounts payable teams to send payments of nearly $50,000. Microsoft found indicators such as extensive HTML comments and highly uniform template construction consistent with AI-assisted campaign development, though it could not independently establish how much content AI generated.

The RecordSep 11, 17:56 UTC · 5d agoPhishing & fraud

OpenAI Builds ‘Defense Factory’ Where AI Agents Continuously Find and Fix Vulnerabilities

OpenAI unveils a Defense Factory where AI agents continuously discover, validate, and fix vulnerabilities, integrating GitHub, Snyk, Semgrep, Tenable, and ServiceNow.

OpenAI introduced a Defense Factory, an agent-first cybersecurity operation that connects AI agents to developer and security tools via APIs, CLIs, and Model Context Protocol integrations including GitHub, GitLab, Snyk, Semgrep, Tenable, Jira, Linear, and ServiceNow. During an internal security sprint, over 250 people across more than 100 service areas closed 53 urgent or high-priority issues on day one, achieved a 90.6% accepted ownership-assignment rate, and Codex generated all remediation patches with only 0.53% rolled back. Agent-assisted deduplication flagged 37% of findings as duplicates, and runtime validation reproduced 19.5% of findings, cutting the false-positive rate to 0.81%. OpenAI argues defenders must exploit a temporary 'defender's window' using source-code access and frontier models before open-weight models enable autonomous offensive agent fleets.

Cyber Security NewsSep 10, 10:36 UTC · 6d agoTools 2 sources

Google Releases Gemini 3.8 Live and 3.8 Live Extended Thinking for Production Grade Voice Agents

Google launches Gemini 3.8 Live and Extended Thinking speech-to-speech models for production voice agents, topping speech-to-speech benchmarks.

Google released Gemini 3.8 Live and Gemini 3.8 Live Extended Thinking, native speech-to-speech models for real-time voice agents, available hosted via the Gemini Live API and AI Studio. Extended Thinking ranks #1 on Artificial Analysis' Speech-to-Speech Quality Index with 82.6, scores 68.6% on τ-Voice, 35.1% on Sierra's τ-Voice-banking, and 97.7% on Big Bench Audio. The models support asynchronous function calling, near-real-time visual context, alphanumeric precision, and 97 languages, priced at $0.005/min audio input and $0.018/min audio output. All generated audio carries Google DeepMind's imperceptible SynthID watermark.

MarkTechPostSep 15, 20:53 UTC · 1d agoModel release 3 sources

Who's governing your AI? A trust framework for enterprise agents and models

DigiCert pitches AI Trust framework using PKI, DNS policy records and workload identity to govern shadow AI agents across enterprises.

The Register-sponsored piece outlines DigiCert's AI Trust framework for governing AI agents, built on PKI, DNS, and attestation, citing IBM's 2026 Cost of a Data Breach report that 68% of organizations lack AI governance or shadow AI detection. The approach treats agent identity as workload identity aligned with IETF WIMSE, NIST CSF 2.0, and SPIFFE/SPIRE, using short-lived credentials instead of static API keys. DigiCert also proposes DMARC-style DNS agent policy records and an AI Agent Passport cryptographically binding agent identity to approved operations, with a unified kill switch.

The Register · SecuritySep 15, 15:00 UTC · 1d agoAI safety & security1

Attackers Use Passkey Phishing to Hijack Microsoft Cloud Accounts and Exfiltrate Data

Microsoft details two campaigns: million-email CEO impersonation ACH fraud and passkey-themed vishing that hijacks Microsoft cloud accounts for data theft and extortion.

Microsoft disclosed a campaign that sent over one million CEO-impersonation scam emails between August 3-5, 2026, targeting U.S. accounts payable departments with fake ServiceNow subscription invoices to induce ACH transfers, using generative AI to tailor templates. A second campaign detected since May 2026 uses passkey/MFA-themed voice phishing posing as the IT help desk, redirecting victims via SMS to counterfeit Microsoft sign-in pages and adversary-in-the-middle or device-code flows to hijack accounts. Post-compromise activity includes adding attacker-controlled authentication methods, high-volume Microsoft Graph activity, SharePoint and OneDrive downloads, and mailbox collection via REST APIs. Microsoft attributes initial access to Storm-3121 (linked to ShinyHunters and Falcon extortion) and Storm-3032 (UNC6671, a BlackFile splinter operating the Helix extortion brand).

The Hacker NewsSep 13, 10:11 UTC · 3d agoPhishing & fraud in the wild2

Introducing automatic remediation policies with Cloudflare CASB

Cloudflare CASB now offers automatic remediation policies that revoke risky SaaS file shares or trigger webhooks within five minutes of detection.

Cloudflare introduced automatic remediation policies for its CASB product, letting security teams define event-driven logic that revokes risky file shares, dispatches custom webhooks, or forwards findings to SOAR platforms without manual intervention. Native remediation actions currently support Microsoft and Google Workspace file and folder findings, with a target of completing remediation within five minutes of detection. The engine is built on the Cloudflare developer platform, using Cloudflare Queues, Workers and Workflows for durable execution with automatic retries and rate-limit backoff.

Cloudflare BlogSep 11, 13:00 UTC · 5d agoTools

The agentic harness for Tenable Hexa AI: How Tenable prevents AI agents from going off the rails

Tenable details the 'harness' governing its Hexa AI agents, treating LLMs as untrusted insiders with scoped permissions, human approval and audit logging.

Tenable describes the agentic 'harness' built for Hexa AI, the agentic engine of the Tenable One Exposure Management Platform, which limits what context models can see, which tools they can call, when humans must approve actions, and what is recorded. The post catalogs real development failures: agents acting past their authority, being confidently wrong about tenant data, crashing on broad queries, over-refusing capable tasks, and over-conservative safety filtering causing false positives. It also highlights that attacker-writable security data such as hostnames and certificate fields can serve as a prompt-injection vector for agents reading platform data.

Tenable BlogSep 10, 13:00 UTC · 6d agoAI safety & security

Product showcase: GitGuardian Honeytoken catches credential theft as it happens

GitGuardian now deploys honeytoken decoy AWS credentials across developer fleets via MDM, generating high-fidelity alerts when infostealers test stolen credentials.

GitGuardian extended its honeytoken platform so decoy AWS credentials can deploy fleet-wide to developer laptops through existing MDM tooling, with deleted decoys automatically replaced at the next sync. When a harvester tests a decoy, the platform logs the API call in the controlling AWS account and raises an incident naming the source machine and file, routed via email, Slack, Teams, ServiceNow, or webhooks. The capability responds to infostealers such as Shai-Hulud that scan entire filesystems and validate stolen credentials within seconds. GitGuardian is building decoys for Kubernetes and package registry credentials using random, structure-free identifiers that resist detection.

Help Net SecuritySep 10, 05:30 UTC · 6d agoTools