Search: “crm”

7 stories in the last 3d

Salesforce unveiled Koa, its first CRM reasoning model post-trained on NVIDIA Nemotron 3 Super, announced during Jensen Huang's Dreamforce keynote.

At Salesforce Dreamforce, NVIDIA CEO Jensen Huang joined Marc Benioff onstage as Salesforce announced Koa, its first CRM reasoning model, post-trained from NVIDIA Nemotron 3 Super using NeMo RL, NeMo Gym, and NeMo AutoModel. Koa was fine-tuned on a proprietary synthetic dataset drawn from nearly three decades of enterprise CRM deployments across 14+ industries, with no customer data used in training or inference. On Salesforce's CRM Bench of real-world tasks, Koa matches or exceeds leading model performance on CRM actions with 3x fewer errors. Koa already powers an employee agent in Slack, enters customer pilots in October with Formula 1, UChicago Medicine, Baxter Credit Union, 1-800Accountant, Engine, and Xero, and reaches general availability in Winter 2026 in U.S. regions.

NVIDIA BlogSep 15, 22:24 UTC · 1d agoAI industry

Oracle Critical Security Patch Update, September 2026 Review

Oracle's September 2026 Critical Patch Update fixes 673 vulnerabilities, including 104 critical, with many remotely exploitable in E-Business Suite and Fusion Middleware.

Oracle released 673 security patches in its September 2026 Critical Patch Update: 104 rated critical, 503 high, and 59 medium. Oracle E-Business Suite received the most patches (159, 24% of total), with 19 exploitable without credentials including CVE-2026-83327, CVE-2026-83452, and CVE-2026-83462 at CVSS 9.8. Fusion Middleware received 153 patches with 78 remotely exploitable without authentication, and 41 patches address third-party open-source component flaws. Qualys published detection QIDs for vulnerable assets.

Qualys ThreatPROTECTSep 16, 14:15 UTC · 14h agoAdvisory CVE-2026-83154 CVE-2026-83196 CVE-2026-83197+10 CVEs

Reimagining advertising with AI

OpenAI launches ChatGPT advertising features including Sponsored Agents, AI ad creation in Ads Manager, and integrations with HubSpot and Shopify.

OpenAI is testing Sponsored Agents in the United States, letting users converse with clearly labeled business-sponsored agents after clicking ads in ChatGPT. Advertisers can create, update, and analyze campaigns via natural-language prompts in ChatGPT with an Ads Manager plugin, plus AI-suggested copy and imagery in Ads Manager. HubSpot becomes the first CRM partner and Shopify the first ecommerce partner, with the Shopify app expanding internationally on September 23.

OpenAI NewsSep 16, 13:00 UTC · 16h agoAI industry

Oracle Critical Security Update – 673 Vulnerabilities Patched Across Product Families

Oracle's September 2026 Critical Patch Update ships 673 patches across 17 product families, including 100+ critical and 240+ remotely exploitable flaws.

Oracle's September 2026 Critical Security Patch Update ships 673 patches covering 672 unique CVEs, with more than 130 additional CVEs resolved through bundled fixes, pushing the effective total past 800. Over 100 flaws are critical severity and more than 240 are remotely exploitable without authentication. Oracle E-Business Suite received 159 fixes, Fusion Middleware 153 (78 unauthenticated and network-exploitable), and Hyperion 102. No in-the-wild exploitation of these specific flaws is reported, but Oracle cites CISA's earlier 72-hour remediation order for actively exploited CVE-2026-21962 (CVSS 10.0).

Cyber Security Newsupdated Sep 16, 19:29 UTC · 9h agofirst Sep 16, 13:03 UTC · 16h agoAdvisory 3 sources CVE-2026-21962

How to connect AI usage to business value

OpenAI explained how ChatGPT Admin Console analytics link AI usage, spend, and Codex contributions to business outcomes.

OpenAI published guidance describing analytics features in the ChatGPT Admin Console that combine usage, credit, and token data across ChatGPT Work and Codex. The Insights task classifier groups messages into use cases such as software engineering and sales research, while an Outcomes view tracks Codex contributions to merged commits and lines of code. An Admin plugin and Admin API let teams automate reporting and combine AI analytics with business metrics like ticket resolution time or revenue.

OpenAI NewsSep 16, 12:00 UTC · 17h agoAI industry

Oracle September 2026 Critical Security Patch Update addresses 672 CVEs

Oracle's September 2026 CSPU fixes 672 CVEs across 673 patches, including 104 critical updates, with E-Business Suite receiving the most patches (159).

Oracle released its September 2026 Critical Security Patch Update fixing 672 unique CVEs via 673 security updates across 17 product families, with 104 patches (15.5%) rated critical and 503 rated high. Oracle E-Business Suite received the most patches at 159 (23.6%), followed by Fusion Middleware at 153, of which 78 are remotely exploitable without authentication. The CSPU is a monthly release cycle Oracle introduced in May 2026 between larger quarterly CPUs. Tenable will publish plugins to identify affected systems.

Tenable BlogSep 15, 21:00 UTC · 1d agoVulnerability

Red Heron Hackers Exploit Critical Gitea RCE to Steal Source Code and Deploy Linux Rootkit

PRC-linked Red Heron exploits critical Gitea RCE CVE-2026-60004 to steal source code and deploy JITTERLY implant with SIXZUT LD_PRELOAD rootkit; victims span five countries.

Acronis Threat Research Unit attributes a campaign to Chinese-speaking threat actor Red Heron, which weaponized CVE-2026-60004, a CVSS 9.8 RCE in Gitea versions 1.17 through 1.27.0, patched in 1.27.1 on July 27, 2026. The actor built an automated exploitation framework after a public PoC appeared, scanned 1,386 internet-exposed Gitea instances across seven countries, and separately listed 477 Taiwan-based systems across defense, energy, elections, and AI sectors. Confirmed victims include organizations in Canada, Argentina, Taiwan, the US, and Sri Lanka, with a Canadian renewable-energy firm hit in 22 sessions and a Taiwanese industrial automation firm losing hundreds of repositories including SCADA/HMI tools. Red Heron deploys the JITTERLY Linux implant (30+ commands, AES-128-GCM, Adaptix-like protocol) and the SIXZUT LD_PRELOAD rootkit disguised as libglthread.so.2, and moved laterally into a Synology/Proxmox environment to steal VM backups.

GBHackersSep 15, 11:16 UTC · 1d agoThreat actor in the wild 3 sources CVE-2026-6000410