RESCUE-BENCH: Towards Relation-Aware Multi-Party Emotional Support Conversation Systems
Researchers introduce RESCUE-Bench, a video benchmark of 191 couple and family conversations evaluating LLMs on relation-aware multi-party emotional support.
RESCUE-Bench is built from real couple and family interview conversations, containing 191 samples, 7,079 annotated turns, and 1,064.8 minutes of video. It defines six tasks measuring two capabilities: Relational Understanding and Relation-Sensitive Support. Experiments with ten LLMs show models handle local emotional cues but struggle with relation pattern prediction, viewpoint prediction, and support strategy prediction.
27