Hackers Pose as IT Support to Hijack Microsoft 365 Accounts With Fake Passkey Alerts
Microsoft warns of vishing campaigns by Storm-3121 and Storm-3032 hijacking Microsoft 365 accounts via fake passkey alerts, adding attacker-controlled MFA and exfiltrating cloud data.
Microsoft Security Research has tracked the campaign since May 2026: callers posing as IT helpdesk staff tell employees to urgently update passkeys, MFA, or SSO settings via domains such as add-passkey[.]com and contoso[.]add-passkey[.]com. The lures lead to adversary-in-the-middle phishing or device-code authentication flows that yield credentials, session tokens, or OAuth tokens, after which attackers enroll their own MFA methods for persistence and run Microsoft Graph reconnaissance. They then collect SharePoint, OneDrive, and sometimes Exchange Online data at deliberately low rates (often under 1,000 files or messages per hour), with python-httpx seen in high-volume file access. Microsoft attributes initial access tradecraft to Storm-3121 and Storm-3032, linked respectively to ShinyHunters/Falcon and BlackFile/Helix extortion operations.