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Cortex XDR™ Detects New Phishing Campaign Installing NetSupport Manager RAT

Cortex XDR threat hunters uncovered a phishing campaign delivering the NetSupport Manager RAT via a fake password-protected NortonLifelock Word document.

Unit 42 identified a January 2020 phishing campaign using a Microsoft Word document disguised as a password-protected NortonLifelock file. Enabling macros triggered an obfuscated command that built alpaca.bat in the temp directory, which used msiexec to download an MSI payload from quickwaysignstx.com, filtered on the Windows Installer user-agent string. The payload installed a PowerShell script and the campaign, which has delivered NetSupport Manager RAT since at least 2018, showed related activity dating back to early November 2019.

Palo Alto Unit 42 · Aug 17, 2026Phishing & fraud in the wild1

MILE TEA: Cyber Espionage Campaign Targets Asia Pacific Businesses and Government Agencies

Unit 42 names MILE TEA, a cyber-espionage campaign since 2011 targeting Japanese and Taiwanese businesses and government agencies with e-ticket phishing lures and Elirks-family malware.

Unit 42 tracks the MILE TEA espionage campaign, observed as early as 2011, targeting Japanese trading, petroleum, and mobile companies, a Beijing office of a Japanese public organization, and a Taiwanese government agency. The primary infection vector is spear-phishing emails with attachments, mostly custom executable installers posing as flight e-tickets, dropping Elirks, Micrass, or Logedrut as initial bridgehead malware. Elirks and Logedrut retrieve encrypted C2 addresses from attacker-posted blog articles, decoded with Base64 and TEA or DES ciphers. The campaign's focus shifted from Taiwan to Japan around 2013.

Palo Alto Unit 42 · Aug 17, 2026Threat actor in the wild1