Cyberattack causes a flight delay? Airlines won’t owe you a hotel or meal
A new DOT rule exempts airlines from providing meal vouchers or hotels for cyberattack-caused delays if carriers comply with applicable cybersecurity regulations.
A Department of Transportation rule published in September 2026 adds "cybersecurity attacks" to a list of 10 "not controllable" flight disruption causes, creating a new delay tracking category and relieving compliant airlines of customer service obligations like meal vouchers and hotels. The rule stems from the FAA Reauthorization Act of 2024 and applies only when carriers demonstrate compliance with applicable cybersecurity regulations. Consumer groups reacted cautiously: FlyersRights criticized the lack of public comment, while the National Consumers League saw both certainty benefits and risks from ambiguous wording. The article cites prior aviation incidents including Scattered Spider's airline attacks and the 2024 Collins Aerospace hack that disrupted European flights.
You don’t have to join the hack-back program to inherit its risk
A new US presidential memorandum creates a vetted private hack-back program, leaving participating vendors and their customers with untested legal liability and collateral risks.
The August 12 National Security Presidential Memorandum directs the National Coordination Center, run jointly by DOJ and DHS, to approve covert surveillance and disruptive Cyber Effects Operations by vetted private companies, with a forfeitable bond of at least $1 million required as a contract condition. The analysis argues the criminal shield rests on an untested reading of the CFAA exemption at 18 U.S.C. 1030(f), with no civil safe harbor, no state-law preemption and no foreign-law protection. Non-participating organizations can still inherit risk through shared infrastructure collateral damage, lack of customer disclosure, Lloyd's bulletin Y5381 state-backed attack exclusions, and threat-intelligence pipelines feeding offensive proposals.