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A stranger has been reading Salesforce and ServiceNow portals worldwide for 17 months
Reco tracks City-Forum, an actor abusing Salesforce and ServiceNow guest-user access from one IP for 17 months to enumerate portal data.
Reco's City-Forum investigation found one IP address, tied to a dormant 2002 domain, anonymously enumerating Salesforce Experience Cloud and ServiceNow portals across telecoms, banks, enterprise software vendors, and public sector since at least March 2025. No vulnerability was exploited and no credentials were used; the actor abused over-permissioned guest users, including a previously undocumented ServiceNow portal search endpoint, with the busiest single target logging over 560,000 events. Audit logs show what was requested but not which records or fields were returned, so defenders must replay anonymous requests to assess exposure.
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KlueセキュリティインシデントとRecorded Futureへの影響
Recorded Future disclosed a Klue incident that exposed some Salesforce business data, including contacts and emails, via a compromised OAuth token.
Recorded Future disclosed that unauthorized activity in marketing vendor Klue's integration layer, starting June 12, 2026 and contained the same day, affected some of its Salesforce data through a compromised OAuth token in the Salesforce-Klue integration. Impacted fields are limited to business data such as customer contact names, email addresses, and possibly business contract information. No evidence indicates Recorded Future's core platform, Intelligence Graph, internal databases, or customer platform data were accessed. The company revoked all relevant OAuth tokens, coordinated with Salesforce and law enforcement, and began reviewing all third-party Salesforce integrations.
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