ZeroHour

Search: “ServiceNow Service Portal”

2 stories

One Attacker Has Scraped Both Salesforce and ServiceNow Portals Since 2025

Reco tracks the City Forum campaign: one Contabo VPS has scraped Salesforce and ServiceNow guest portals across finance, telecom and public sector since March 2025.

Reco researchers identified infrastructure at 158.220.87.79, a Contabo VPS using Go's default net/http user agent, that has harvested records from Salesforce Experience Cloud and ServiceNow customer portals across telecom, financial services, enterprise software and public sector targets for over a year. The tool abuses over-privileged persistent guest users, enumerating Salesforce Aura sites (560,000+ events at one target), probing Lightning Web Runtime via the UI-API across API versions v56.0-v66.0, and hitting the poorly documented ServiceNow Service Portal search endpoint. No named victims or actor attribution yet, and activity is ongoing with rising volume. Defenders are advised to hunt the Go-http-client user agent and specific IP in Salesforce Event Monitoring logs and syslog_transaction on ServiceNow, then tighten guest sharing rules and Knowledge Base read criteria.

The Hacker News · 29d agoThreat actor in the wild1

Protecting organizations from AI-assisted executive impersonation and invoice fraud

Microsoft tracked a campaign of over one million AI-crafted CEO-impersonation emails seeking ~$50,000 ACH payments with fabricated ServiceNow invoices.

Between August 3 and 5, Microsoft detected a campaign of more than one million fraud emails, 87.7% of them targeting US enterprise users, sent through multiple third-party email delivery service accounts. The actor impersonated CEOs, CFOs, and presidents of targeted companies, urging accounts payable staff to process an ACH payment of nearly $50,000. Lures layered executive impersonation, lookalike domains, a fabricated ServiceNow 'Annual Subscription' invoice personalized to the recipient, and forged forwarded email threads; Microsoft found no evidence ServiceNow or the referenced executives were compromised. Microsoft observed indicators consistent with generative AI-assisted template creation, while leftover inconsistencies such as missing forwarding headers and mismatched display names gave defenders detection cues.

Microsoft Security Blog · 6d agoPhishing & fraud1