When the Algorithm Fires You: Uber Faces €825M Fine
Dutch regulators fined Uber 825 million euros under GDPR for suspending drivers via fully automated decisions without human review or disclosure.
The Dutch Data Protection Authority (Autoriteit Persoonsgegevens) fined Uber 824,990,000 euros (~$964M) for making fully automated decisions to deactivate drivers' accounts between 2018 and 2022 without any human review, violating GDPR limits on automated decision-making, and for failing to inform drivers that automated systems were deciding. The penalty is Uber's fourth from the Dutch regulator and exceeds its previous record 290 million euro fine from 2024 over data transfers to the US. Uber says it has stopped the cited practices and is appealing both the decision and the fine amount.