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Why Johnny Can't Encrypt: A Usability Evaluation of PGP 5.0 (1999)
Seminal 1999 USENIX study finds most novice users cannot correctly sign and encrypt email with PGP 5.0 in 90 minutes.
Whitten and Tygar's USENIX Security Symposium paper evaluates whether cryptography novices can use PGP 5.0 effectively, using cognitive walkthrough analysis and a laboratory user test. The majority of test participants failed to successfully sign and encrypt a message within 90 minutes, despite PGP 5.0 having a well-regarded graphical interface. The authors argue that security requires usability standards beyond those of general consumer software and propose domain-specific UI design principles for security. The paper is a foundational reference in usable security research.
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The push to designate AI as the next critical infrastructure sector
Americans for Responsible Innovation report urges designating AI models, companies and supporting infrastructure as critical infrastructure with CISA as sector lead.
A report from the nonprofit Americans for Responsible Innovation calls for the federal government to declare the AI sector — including frontier model designs, model weights, datacenters, AI hardware and semiconductors — the 17th critical infrastructure sector, with CISA as the lead agency for sector cyberthreats. The authors argue AI is concentrated among a handful of foundation models and interdependent with other sectors, so a single attack on the AI stack could cascade widely, citing incidents like Iranian drone attacks on Amazon datacenters. Former DHS officials note the designation would unlock federal resources such as CDM access and threat intelligence, but warn that picking a lead agency could trigger a bureaucratic turf war with Commerce and Treasury.
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