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Ransomware negotiation tactics have turned into a business process
Intel 471's Dave Ross details ransomware negotiation tactics, with demands typically set at 1-5% of annual revenue and specialized criminal service roles.
In a Help Net Security video, Intel 471 Senior Director Dave Ross explains how ransomware groups research a victim's revenue and insurance coverage, run test decryptions to prove they hold a working key, and set demands at roughly 1% to 5% of annual revenue. He describes negotiation dynamics with shifting deadlines and a criminal service economy supplying language skills, data review, and legal analysis. Multi-extortion methods include data theft, DDoS attacks, and direct contact with customers and journalists.
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Muse can shop, write emails, and negotiate prices for users, all through WhatsApp
Meta launched Muse, a WhatsApp-controlled agent running on an isolated VM with a Sentinel gatekeeper, able to shop, email, book travel, and negotiate.
Meta introduced Muse, an autonomous agent controlled through WhatsApp that runs on its own cloud virtual machine, plans multi-step tasks, browses, fills forms, and negotiates on users' behalf. Payments run through Stripe's Link using one-time cards, which Meta calls the first AI agent covered by Link's purchase protection, with Shop Pay and 1Password integration planned. A second agent, Sentinel, gates all Muse network access and holds credentials, and a Muse Confidential VM with user-held encryption keys is planned later this year. Muse's model reportedly scored 44-48 on Artificial Analysis Intelligence Index v4.3, up from 31 for Muse Spark in April, near GPT-5.6 Sol's 47; it launches first in the US on iOS and Android.
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