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How to connect AI usage to business value
OpenAI explained how ChatGPT Admin Console analytics link AI usage, spend, and Codex contributions to business outcomes.
OpenAI published guidance describing analytics features in the ChatGPT Admin Console that combine usage, credit, and token data across ChatGPT Work and Codex. The Insights task classifier groups messages into use cases such as software engineering and sales research, while an Outcomes view tracks Codex contributions to merged commits and lines of code. An Admin plugin and Admin API let teams automate reporting and combine AI analytics with business metrics like ticket resolution time or revenue.
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