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A stranger has been reading Salesforce and ServiceNow portals worldwide for 17 months
Reco tracks City-Forum, an actor abusing Salesforce and ServiceNow guest-user access from one IP for 17 months to enumerate portal data.
Reco's City-Forum investigation found one IP address, tied to a dormant 2002 domain, anonymously enumerating Salesforce Experience Cloud and ServiceNow portals across telecoms, banks, enterprise software vendors, and public sector since at least March 2025. No vulnerability was exploited and no credentials were used; the actor abused over-permissioned guest users, including a previously undocumented ServiceNow portal search endpoint, with the busiest single target logging over 560,000 events. Audit logs show what was requested but not which records or fields were returned, so defenders must replay anonymous requests to assess exposure.
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Salesforce and Nvidia’s new reasoning model is everything the AI labs should fear
Salesforce and Nvidia launch Koa, Salesforce's first reasoning model, built on Nvidia's open-weight Nemotron and post-trained on synthetic sales and support data.
Salesforce announced Koa at Dreamforce, its first reasoning model, built on Nvidia's open-weight Nemotron and post-trained with synthetic data mimicking sales and customer-support scenarios rather than real customer data. Koa will be offered through the Agentforce platform's AI gateway as a cheaper, token-efficient alternative to closed frontier models like Claude and ChatGPT for enterprise tasks. Salesforce simultaneously announced a ClaudeForce partnership with Anthropic keeping customer data inside Salesforce's infrastructure.
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