ZeroHour

CVE-2026-20045

KEVlarge

Unauthenticated RCE to root in Cisco Unified Communications products

CISA: Cisco Unified Communications Products Code Injection Vulnerability

CVSS 3.1
9.8 critical
EPSS
4%p91
Published
()
KEV added
AI analysis

CVE-2026-20045 is an unauthenticated, remote command-execution flaw in Cisco Unified Communications Manager (including Session Management Edition), Unified CM IM & Presence Service, Unity Connection, and Webex Calling Dedicated Instance. It is caused by improper validation of user-supplied input in HTTP requests, and is triggered by sending a sequence of crafted HTTP requests to the web-based management interface of an affected device. A successful exploit gives the attacker user-level access to the underlying operating system, which can then be elevated to root — the reason Cisco assigned a Critical Security Impact Rating on top of the 9.8 CVSS score. The affected products are core enterprise call-control and voicemail platforms used by large organizations, plus Cisco-hosted Webex Calling Dedicated Instances. The flaw is being exploited in the wild: CISA added it to the Known Exploited Vulnerabilities catalog on 2026-01-21 and news reports describe active probing, though no public proof-of-concept code is known and ransomware use is listed as unknown.

What to do: Upgrade all five affected products (Unified CM, Unified CM SME, Unified CM IM&P, Unity Connection, and Webex Calling Dedicated Instance) to the fixed releases listed in Cisco's advisory, as this data does not specify version numbers. Until patched, restrict access to the web-based management interface to trusted management networks and monitor affected servers for suspicious HTTP request sequences and webshells. Federal agencies must apply vendor mitigations per CISA BOD 22-01 guidance or discontinue use, following the KEV listing of 2026-01-21.

Affected
Cisco Unified Communications Manager (Unified CM)
Cisco Unified Communications Manager Session Management Edition (Unified CM SME)
Cisco Unified Communications Manager IM & Presence Service (Unified CM IM&P)
Cisco Unity Connection
Cisco Webex Calling Dedicated Instance
Estimated exposure
large≈ tens of thousands of enterprise deployments, likely on the order of 100,000+ Unified CM/Unity Connection servers, with thousands of management interfaces… — Cisco Unified CM and Unity Connection are dominant enterprise call-control and voicemail platforms typically deployed as multi-server clusters across tens of thousands of large organizations, and public internet scans show thousands of…

Order-of-magnitude estimate by the model from install counts, market share and public scan data it knows; verify before quoting.

Description

A vulnerability in Cisco Unified Communications Manager (Unified CM), Cisco Unified Communications Manager Session Management Edition (Unified CM SME), Cisco Unified Communications Manager IM & Presence Service (Unified CM IM&P), Cisco Unity Connection, and Cisco Webex Calling Dedicated Instance could allow an unauthenticated, remote attacker to execute arbitrary commands on the underlying operating system of an affected device. This vulnerability is due to improper validation of user-supplied input in HTTP requests. An attacker could exploit this vulnerability by sending a sequence of crafted HTTP requests to the web-based management interface of an affected device. A successful exploit could allow the attacker to obtain user-level access to the underlying operating system and then elevate privileges to root. Note: Cisco has assigned this security advisory a Security Impact Rating (SIR) of Critical rather than High as the score indicates. The reason is that exploitation of this vulnerability could result in an attacker elevating privileges to root.

CISA Known Exploited Vulnerability
Affected
Cisco Unified Communications Manager
Required action
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
Due date
Ransomware use
Unknown
Vendors
cisco
Products
unified communications manager, unified communications manager im and presence service, unity connection
Weakness
CWE-94
Vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

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