Insurers claim AI is already increasing healthcare costs
Blue Cross says hospital AI coding tools added $942 million in healthcare spending over two years.
The Blue Cross Blue Shield Association said hospitals’ use of AI when submitting insurance claims coincided with an additional $942 million in healthcare spending over two years. The analysis reported a sharp rise in patients documented as having complex conditions, with no evidence of a corresponding change in care delivered. The New York Times treated the finding as further evidence that AI use by both hospitals and insurers is raising costs. Abridge founder Shiv Rao warned of agents fighting agents, while BCBSA’s Luke Chalker described insurers as on the losing side.