Amazon blocks Meta's AI agent Muse from online shopping
Amazon blocks Meta's Muse AI agent from its platform over security concerns and unauthorized data handling.
Amazon has blocked Meta's new AI agent Muse from shopping on Amazon.com, citing security risks including failure to self-identify as AI and potential customer data storage. Meta launched Muse without an agreement in place, joining a broader industry conflict over AI shopping agents that has also involved Perplexity, Google, and OpenAI.
- Amazon blocks Meta's Muse AI agent from accessing Amazon.com for unauthorized browsing.
- Muse reportedly fails to self-identify as AI and appears to store customer data.
- Clash highlights broader industry conflict over AI shopping agents.
Full article186 words · extracted from the-decoder.com · click to collapse
Amazon has blocked Meta's new AI agent Muse from shopping on Amazon.com. GeekWire reports that Meta turned the agent loose on the platform without any agreement in place. According to Amazon, Muse doesn't identify itself as an AI while browsing and appears to store customer data, which creates security risks.
Users now see a warning that access by an unauthorized AI agent violates Amazon's terms of service. Meta had said earlier that Muse has no access to passwords or payment details.
The clash is part of a bigger fight over AI-driven shopping. Amazon has already moved against shopping agents from Perplexity, Google, and OpenAI. As with Perplexity, though, both companies remain business partners. In April, Meta signed a billion-dollar deal for Amazon's cloud chips. Muse launched on September 8 and became the most-downloaded free app in the US App Store within a week.
AI News Without the Hype – Curated by Humans
Subscribe to THE DECODER for ad-free reading, a weekly AI newsletter, our exclusive "AI Radar" frontier report six times a year, full archive access, and access to our comment section.
Text extracted automatically; images, tables and formatting may be missing. Original: https://the-decoder.com/amazon-blocks-metas-ai-agent-muse-from-online-shopping/