Telus Warns Customers of Account Breaches

Telus warns customers that attackers used compromised credentials to access accounts and personal data between February 2025 and June 2026.

Telus, one of Canada's largest telecom providers, is notifying customers that attackers accessed consumer telecom accounts using compromised credentials between February 2025 and June 2026. Exposed data includes names, account numbers, phone numbers, billing addresses, email addresses, partial payment card numbers, subscription details, and payment history. The stolen information was used to push customers toward competitors and to make unauthorized service changes; the number of affected accounts is undisclosed. Telus reset credentials, added enhanced monitoring, notified Vancouver police, and offered identity theft protection; the incident may be credential stuffing and follows a ShinyHunters-claimed breach of subsidiary Telus Digital.