Anthropic investigates authentication errors on Claude.ai and Claude Code
Original title: Elevated errors on claude.ai, Claude Code, and platform.claude.com
The November 13 status note also lists Claude Console and Claude Cowork, with no cause or restoration time.
Anthropic said it is investigating users who cannot authenticate to Claude.ai and Claude Code. A status update posted November 13, 2026 at 09:58 UTC says the incident affects claude.ai, Claude Console (platform.claude.com), Claude Code, and Claude Cowork. The notice gives no cause, user scope, or expected fix.
Unconfirmed: The notice does not state a cause, how many users are affected, or when service will return.
- The update was posted November 13, 2026 at 09:58 UTC.
- Named services are claude.ai, Claude Console, Claude Code, and Claude Cowork.
- Anthropic said only that it is investigating and will update later.
- Vendors
- Anthropic
From the original article
1 min read at status.claude.comWe are investigating an issue with users authenticating to Claude. ai and Claude Code. We will provide an update as soon as possible.
By __vivek · status.claude.com
A short excerpt; the article and its images belong to the publisher. Summary, key facts and assessment above are AI-written from the article and can be wrong.