Anthropic may train on commercial Claude chats sent as feedback
Original title: Giving chat feedback gives Anthropic your data
A thumbs rating stores the full related conversation for up to five years after it is de-linked from user and customer IDs.
Anthropic says commercial products, including Claude for Work, the Anthropic API, and Claude Gov, are not used for model training by default. If a customer submits thumbs-up or thumbs-down feedback, reports a bug, or otherwise opts in, chats and coding sessions may be used to train models. Feedback storage can include conversation content, custom styles, preferences, and model settings, but not raw connector or MCP content unless it was copied into the chat. Team and Enterprise owners can disable member feedback.
- Stored feedback is kept in a secured back end for up to five years.
- Anthropic de-links feedback from user and customer IDs before using it.
- Feedback is not combined with the customer’s other Claude conversations.
- Owners turn submissions off under Data and Privacy using Rate chats.
- The page covers commercial products, not Claude Free, Pro, or Max.
- Vendors
- Anthropic
From the original article
2 min read at privacy.claude.comThis article is about our commercial products such as Claude for Work and the Anthropic API. For our consumer products such as Claude Free, Pro, Max and when accounts from those plans use Claude Code, see here . By default, we will not use your inputs or outputs from our commercial products (e.
By jonpizza · privacy.claude.com
A short excerpt; the article and its images belong to the publisher. Summary, key facts and assessment above are AI-written from the article and can be wrong.