Amazon Launches Texting Feature with Alexa for Shopping
Original title: After blocking Muse, Amazon now lets users text Alexa to help them shop
Amazon enables texting with Alexa AI to help users shop, following a block of Meta's Muse.
Amazon is rolling out a texting feature that lets customers interact with its Alexa AI agent over text messages to search for, add to cart and purchase items. The move comes after Amazon blocked Meta's Muse in September. Select US customers will receive a text invitation to enable the feature before the holiday shopping season.
- Feature supports natural language queries for shopping
- Users can share product or outfit pictures to search
- Alexa will learn user preferences over time
- Waitlist sign-up available for non-invited users
- Vendors
- Amazon
- Products
- Alexa
- Countries
- United States
From the original article
2 min read at techcrunch.com
Amazon said that the feature will roll out to millions of users in coming weeks.
By Ivan Mehta · techcrunch.com
A short excerpt; the article and its images belong to the publisher. Summary, key facts and assessment above are AI-written from the article and can be wrong.