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HackerChurn lists SaaS tools with highest HN complaints

Original title: Show HN: HackerChurn – which SaaS tools HN wants to cancel

Hacker News · securityby drewlem ()2 min read1
AI summary · x-ai/grok-4.7Summaries by Vani AI

Analysis of 3 years of Hacker News comments flags Bitwarden, Notion, and Asana for highest churn as users build their own replacements.

A Hacker News Show post presents HackerChurn, which reads public comments from the last 3 years naming tracked SaaS tools and counts complaints. The project requires 3 complaints from 2 threads for inclusion. It highlights tools like Bitwarden, Obsidian, Xero, WordPress, Grafana, Linear, ChatGPT, Basecamp, Notion, Claude, Substack, ADP, Teams, Mailchimp, and Asana. Counts update nightly and link every complaint to its original thread.

Key facts
  • Tools need 3 complaints from 2 threads to be listed.
  • Counts update nightly.
  • Every counted complaint links to the original comment.
  • Source uses Hacker News search API labeled by AI.
  • HissingKitty reviews provide another data source.
Analyze this story with Vani AIImpact, who is affected and what defenders should do, in a new chat

From the original article

2 min read at hissingkitty.com

We read a sample of public Hacker News comments from the last 3 years that name software we track, and counted which ones had the most complaints. Did your least favorite platform make the list? Tools need 3 complaints from 2 threads to be listed.

Hacker News · security

By drewlem · hissingkitty.com

Read the full article at Hacker News · security

A short excerpt; the article and its images belong to the publisher. Summary, key facts and assessment above are AI-written from the article and can be wrong.