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Bank of America tells customers not to share passwords with AI assistants

Original title: Bank of America kindly asks that you don’t share your banking password with your AI assistant

TechCrunch · Securityby Zack Whittaker ()2 min read
Part of a story covered by 2 sourcesBanks warn customers not to give AI agents account loginsMerged summary & timeline
AI summary · x-ai/grok-4.7Summaries by Vani AI

The bank says customers remain liable for activity that follows from giving an AI agent their login.

Bank of America emailed customers titled “Protecting your finances in the Al World,” telling them never to share a username and password with another person or an outside service, including an AI tool or agent that offers to act for them. The bank says account holders are responsible for activity that results from that access. TechCrunch says banks are still working out agentic payments and have not immediately commented on the email.

Unconfirmed: The report that banks are grappling with unauthorized agents accessing customer money is attributed as reported, not confirmed by Bank of America.

Key facts
  • The warning covers AI-enabled tools or agents that offer to act on a customer’s behalf.
  • A flaw in an assistant could leak banking credentials to attackers, TechCrunch writes.
  • Most bank agreements hold customers responsible for anyone they give a login to.
  • Bank of America did not immediately respond to a request for comment.
Security assessment · AI, from the article
What to do
  1. 1.Do not share banking usernames and passwords with AI assistants or other outside services.
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From the original article

2 min read at techcrunch.com

The banking giant reminds customers that "you're responsible for activity" resulting from your AI agents' access.

TechCrunch · Security

By Zack Whittaker · techcrunch.com

Read the full article at TechCrunch · Security

A short excerpt; the article and its images belong to the publisher. Summary, key facts and assessment above are AI-written from the article and can be wrong.