mSecure tells users to reset passwords and will not say why
Original title: Password manager mSecure tells users to change passwords, won't say why
A November 3 customer email recommends password, 2FA, and passkey changes but names no exposed data.
mSeven Software emailed mSecure customers on November 3 that it found suspicious activity tied to the password manager, started an investigation, mitigated the issue, and hired outside experts. It advised immediately changing stored passwords, resetting or re-enrolling two-factor methods, or removing passkeys. The company has not said what happened, when it occurred, or whether customer information was accessed, and it had not answered The Register.
Unconfirmed: mSeven has not confirmed a compromise or identified which credentials, if any, were exposed.
- Forum users reported storing more than 500 and more than 800 passwords.
- Customers asked whether every 2FA method and passkey must be replaced.
- Copies of the notice were also shared on Reddit.
- mSeven’s email says only that it regrets any inconvenience.
Impact: Unconfirmed risk to passwords, 2FA methods, and passkeys in mSecure
| Product | Affected |
|---|---|
| mSeven Software mSecure | — |
- 1.Change passwords stored in mSecure
- 2.Reset or re-enroll two-factor authentication methods
- 3.Remove existing passkeys if following mSeven’s notice
- Vendors
- mSeven Software
- Products
- mSecure
From the original article
2 min read at theregister.comCustomers left wondering what's been compromised after vendor advises resetting passwords, 2FA and passkeys
By Carly Page · theregister.com
A short excerpt; the article and its images belong to the publisher. Summary, key facts and assessment above are AI-written from the article and can be wrong.