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Remote Desktop Services Failures on Windows Servers Following September Update

AI summary · glm-5.3-flash

September 2026 Patch Tuesday updates cause Windows Server 2019/2022/2025 RDS sessions to freeze, forcing administrators to roll back.

Cumulative updates KB5122876 (Windows Server 2019), KB5122882 (2022), and KB5122871 (2025) trigger Remote Desktop Services freezes hours after boot, with RDP connections hanging at 'Connecting…' and Event ID 20498 logged. Administrators trace the fault to an apparent deadlock in RDPSERVERBASE!WDLIB_Close during session teardown; only hard resets restore service and the issue recurs. The same September release patched roughly 973 vulnerabilities, including two actively exploited zero-days (CVE-2026-81963, CVE-2026-85880, both in CISA's KEV) and a critical RDS RCE, CVE-2026-69525 (CVSS 9.8). Workarounds include DISM-based removal of the update or an unofficial FeatureManagement registry key disabling the suspected audio-redirection code path; Microsoft has not yet confirmed the bug.

  • KB5122876, KB5122882, and KB5122871 cause session hosts to freeze hours after boot; only hard resets recover.
  • Suspected deadlock in RDPSERVERBASE!WDLIB_Close; Event ID 20498 and Winlogon 6005 mark affected hosts.
  • DISM uninstall restores stability, while WUSA fails because the Servicing Stack Update is bundled.
  • Unofficial workaround disables the faulting audio-redirection path via a FeatureManagement registry key.
  • September updates also fixed ~973 vulnerabilities, including KEV-listed zero-days CVE-2026-81963 and CVE-2026-85880.

Vulnerabilities mentionedAll →

CVEVulnerabilityCVSSEPSSFlagsAffectedExposurePublished
CVE-2026-69485
Use-of-Uninitialized-Resource RCE in Microsoft Windows Remote Desktop Client

Microsoft's Windows Remote Desktop Client contains a use-of-uninitialized-resource flaw (CWE-908) that allows an authorized attacker to execute code over a network. Per the CVSS vector (AV:N/AC:L/PR:L/UI:N), exploitation requires the attacker to hold some level of authorization (low privileges) but involves no user interaction and low attack complexity, occurring while the client processes network session data. Successful exploitation yields code execution with high impact on confidentiality, integrity, and availability on the system running the RDP client. Because the Remote Desktop Client ships by default with Windows desktop and server editions, any Windows system used to initiate Remote Desktop connections is potentially affected, though the available data does not specify affected version ranges. There is currently no known exploitation, no public proof-of-concept, the flaw is not in CISA's KEV, and EPSS puts the 30-day exploitation probability at just 0.9%.

Do: Apply Microsoft's security update for CVE-2026-69485 as soon as it is published (monitor the MSRC advisory and the next Patch Tuesday); no fixed version number is provided in the available data. Until patched, restrict Remote Desktop client use to trusted RDP servers, require VPN or gateway access for RDP traffic, and keep Network Level Authentication enabled on RDP servers. Given the low EPSS score and absence of known exploitation, this can be prioritized within the normal cadence for high-severity Microsoft fixes rather than as an emergency.

8.8<1%
  • Microsoft Windows Remote Desktop Client
masshundreds of millions of Windows endpoints (RDP client is bundled by default with Windows 10/11 and Windows Server)
CVE-2026-69525
Use-After-Free RCE in Windows Remote Desktop Services

CVE-2026-69525 is a use-after-free memory corruption flaw (CWE-416) in Windows Remote Desktop Services, rated critical at CVSS 9.8. Per the CVSS vector, a remote, unauthenticated attacker can reach the vulnerable code path over the network with no privileges and no user interaction, presumably by sending crafted input to the RDP/RDS service. Successful exploitation yields remote code execution with high impact on confidentiality, integrity, and availability. Any Windows system running Remote Desktop Services is affected, and organizations exposing RDP (TCP 3389) to the internet are the primary concern, since public scans show millions of such endpoints. There is no public proof-of-concept or CISA KEV listing yet, and EPSS estimates a ~1.1% (63rd percentile) chance of exploitation within 30 days; the fix shipped as part of Microsoft's record 974-CVE Patch Tuesday, which separately included two exploited Windows zero-days and 20 wormable bugs.

Do: Apply Microsoft's security update for CVE-2026-69525 as soon as possible, prioritizing hosts with RDP (TCP 3389) reachable from untrusted networks. Until patched, restrict RDP exposure via firewall rules, VPN, or RD Gateway, and enable Network Level Authentication as a precaution. Inventory internet-facing systems for exposed RDP listeners and monitor for exploitation activity.

9.81%
  • Microsoft Windows Remote Desktop Services
mass~3-4 million internet-exposed RDP endpoints (per public internet-wide scans); millions more reachable internally
CVE-2026-81963
+1 in the same advisory: …85880
Local Privilege Escalation via Link Following in Windows Update Stack

CVE-2026-81963 is a link-following flaw (CWE-59, improper link resolution before file access) in the Microsoft Windows Update Stack, in which the component fails to correctly resolve file links before opening them. A local attacker with low privileges can plant or manipulate a link (symlink/junction) that the privileged update stack follows during operation, redirecting its file access to an attacker-controlled target. The result is local privilege escalation — CVSS 3.1 rates this 7.8 (high) with high confidentiality, integrity, and availability impact — allowing an authorized local user or malware already on the machine to gain elevated rights. Affected products are Windows 11 23H2, 24H2, 25H2, and 26H1 and Windows Server 2025; any unpatched system on those versions is exposed to any local account holder. The flaw was fixed in Microsoft's record September 2026 Patch Tuesday (974 CVEs), was added to CISA's KEV on 2026-09-08 as one of two Windows zero-days reported as exploited in the wild, and has no known public PoC or confirmed ransomware use.

Do: Immediately deploy the September 2026 Patch Tuesday cumulative updates to every Windows 11 23H2/24H2/25H2/26H1 and Windows Server 2025 host; as a KEV entry under BOD 26-04, prioritize internet-exposed and high-value assets, apply vendor mitigations (or discontinue use) where patching is delayed, and follow CISA's forensics triage requirements if compromise is suspected. Verify deployment via patch telemetry and review which local accounts can trigger update-stack activity on shared or multi-user systems.

7.8<1% KEV
  • Microsoft Windows 11 23H2, 24H2, 25H2, 26H1
  • Microsoft Windows Server 2025
masswell over 1,000,000
Full article634 words · extracted from cybersecuritynews.com · click to collapse

Windows administrators worldwide are grappling with a disruptive Remote Desktop Services (RDS) bug that surfaced immediately after Microsoft shipped its September 2026 Patch Tuesday cumulative updates.

Session hosts running Windows Server 2019, 2022, and 2025 have begun freezing hours after boot, leaving RDP connections stuck at “Connecting…” and preventing logged-in users from disconnecting or logging off cleanly.

The trouble traces back to three specific cumulative updates: KB5122876 for Windows Server 2019, KB5122882 for Windows Server 2022, and KB5122871 for Windows Server 2025, all released as part of this month’s security rollout.

Reports first surfaced on Reddit’s r/sysadmin community, where multiple administrators independently described the same failure pattern across unrelated environments, a strong signal that the issue is systemic rather than isolated to one configuration.

Affected hosts typically run normally for a few hours after a reboot before symptoms emerge, most often triggered when a single user session disconnects or reconnects.

Remote Desktop Services Failures

Once that happens, new RDP connection attempts hang indefinitely at the login screen, generating Event ID 20498 in the TerminalServices-RemoteConnectionManager log, which states that “Remote Desktop Services has taken too long to complete the client connection”.

Existing sessions on the host can’t log off, and the paralysis spreads: Task Manager freezes because it cannot reach the Local Session Manager, and nearly every application that touches Windows session state, particularly Settings, becomes unresponsive. Winlogon simultaneously logs Event 6005, warning that “SessionEnv is taking a long time to handle the notification event (Disconnect)”.

Independent kernel-level debugging by affected administrators points to a deadlock inside the RDP server base library, specifically in a routine called RDPSERVERBASE!WDLIB_Close, which is invoked during session teardown.

Once the deadlock takes hold, requests queue up behind it, and even a standard restart may hang; administrators report that only a hard reset restores functionality, though the freeze frequently recurs later the same day. Microsoft has not confirmed this root cause and had not responded to press inquiries about the bug when it was reported.

The affected cumulative updates are not optional. September’s Patch Tuesday addressed roughly 973 vulnerabilities across Microsoft’s ecosystem, including two zero-days already under active exploitation, CVE-2026-81963 in the Windows Update stack and CVE-2026-85880 in Windows Advanced Local Procedure Call, both now listed in CISA’s Known Exploited Vulnerabilities catalog.

The same release also patched a critical Remote Desktop Services remote code execution flaw, CVE-2026-69525, carrying a CVSS score of 9.8, alongside Windows Remote Desktop Client vulnerability CVE-2026-69485. That leaves RDS-heavy organizations in a difficult position: rolling back the update restores stability but strips away critical security fixes shipped in the same package.

Administrators who have removed the September update via DISM report immediate stabilization, since the standalone WUSA installer cannot detach the cumulative update from its bundled Servicing Stack Update and fails outright.

A less disruptive workaround involves overriding the specific feature flag believed responsible through a FeatureManagement registry key, which disables the faulting audio-redirection code path without uninstalling the security patch, though this fix remains unofficial and unverified by Microsoft.

Some administrators have also reported partial relief by forcing RDP transport to TCP only and disabling WDDM or UDP-based Universal Rate Control Protocol via registry changes.

Given the scale of reports across Server 2019, 2022, and 2025 alike, security teams managing RDS collections should pilot the September updates on non-critical hosts, monitor for Event 20498 and Winlogon 6005 after logoff cycles, and maintain a rollback plan until Microsoft officially acknowledges the issue or releases an out-of-band fix.

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Guru Baranhttps://cybersecuritynews.com

Gurubaran KS is a cybersecurity analyst, and Journalist with a strong focus on emerging threats and digital defense strategies. He is the Co-Founder and Editor-in-Chief of Cyber Security News, where he leads editorial coverage on global cybersecurity developments.

Text extracted automatically; images, tables and formatting may be missing. Original: https://cybersecuritynews.com/remote-desktop-services-failures/