Identity Abuse Through Trusted Communication Channels

Unit 42 explains how attackers abuse trusted enterprise communication and collaboration channels for identity phishing and credential theft, and outlines defenses.

Palo Alto Unit 42 details how attackers exploit enterprise collaboration and communication tools as trusted channels for identity phishing and credential theft. The writeup describes abuse of presumed-trusted messaging paths and outlines defense strategies. It is guidance rather than a report of a specific incident.

• Trusted collaboration channels are abused to deliver identity phishing
• Identity abuse bypasses assumptions about legitimate messaging tools
• Recommends defense strategies against credential theft