ZeroHour

Search: “provider”

2,457 items

CISA Urges Service Providers to Provide Transparent Updates During Major IT and OT Outages

CISA and FBI issued guidance urging service providers to deliver timely, transparent communications during major IT and OT outages.

CISA, with the FBI and international partners, released 'Communicating Under Pressure: Best Practices for Service Providers', urging providers to prepare crisis-communication procedures, provide timely status updates during IT/OT outages, and maintain out-of-band communication channels. The guidance warns that disruptions to telecom, cloud, energy, and water services can cascade across critical infrastructure. It aligns with CISA's CI Fortify initiative supporting IT/OT isolation and recovery.

GBHackers · 6d agoAdvisory

The 12 Best Managed XDR Services, Compared and Priced

A comparison of twelve managed XDR providers covering pricing models, telemetry breadth, and distinguishing genuine MXDR from rebranded MDR services.

The article compares twelve managed XDR providers including Bitdefender, CrowdStrike, Palo Alto Unit 42, Trend Micro, Fortinet, Secureworks Taegis, Stellar Cyber, Ontinue, and ReliaQuest, highlighting pricing models and telemetry breadth. It explains that genuine MXDR must actively monitor identity, cloud, and email telemetry rather than merely ingest it, and typically costs 30-60% more than endpoint-only MDR. It also notes Sophos completed its approximately $859 million acquisition of Secureworks in February 2025.

GBHackers · 8d agoIndustry 3 sources2

The 12 Best Managed Firewall Services, Compared and Priced

GBHackers compares 12 managed firewall service providers, naming Fortinet best value and Secureworks best detection while flagging recent ownership changes.

The buyer's guide evaluates 12 managed firewall/MSSP providers across cost tiers, contract terms, and service models. Fortinet is rated best value, Secureworks best detection, NTT Data best global reach, and Cato Networks best for organizations wanting to stop owning firewalls. The article highlights that Secureworks was acquired by Sophos for roughly $859 million in February 2025, the Trustwave-Cybereason merger was terminated in March 2025, LevelBlue is the rebranded AT&T Cybersecurity business, and Comcast Business absorbed Masergy.

GBHackers · 9d agoIndustry 2 sources

Enterprise Threat Intelligence Buying Guide: How to Choose the Right Solution

ANY.RUN published a buyer's guide for enterprise threat intelligence platforms, outlining evaluation criteria and promoting its own TI products.

ANY.RUN, whose sandbox, TI Lookup, and TI Feeds products are featured throughout, published guidance for selecting an enterprise threat intelligence provider. The guide recommends defining SOC or MSSP requirements first, then weighing intelligence quality and freshness, integrations including STIX/TAXII support, privacy, scalability, and proof-of-concept testing with real alerts. It emphasizes context and enrichment over raw data volume, citing figures such as TI Lookup results in about 2 seconds and 99% validated IOCs in its feeds.

ANY.RUNupdated · 3h agofirst · 4h agoIndustry 3 sources

Notes on gotchas while migrating 35kb preprompts from Opus to self-hosted Ollama

Opinion piece urges migrating 35KB preprompts from Anthropic/OpenAI to self-hosted Ollama, citing session privacy risks and safety filters blocking security research.

The author documents gotchas migrating 35KB preprompts from Claude Opus to self-hosted Ollama, motivated by fears that frontier providers train on user sessions, citing the OpenAI Navier-Stokes controversy. The piece argues inference providers cannot audit their own retention or training pipelines and that only self-hosted hardware offers verifiable privacy. It also criticizes frontier safety filters for refusing vulnerability research tasks and calls for models that support exploitability testing in CI/CD pipelines.

The 12 Best Managed Detection & Response (MDR) Services, Compared and Priced

Buyer's guide compares 12 MDR services, naming Huntress best value, CrowdStrike Falcon Complete for response authority and Expel for transparency.

The article compares 12 managed detection and response providers across response authority, tool bundling and pricing, highlighting Huntress for published SMB pricing and CrowdStrike Falcon Complete for unilateral containment. It stresses the consolidation landscape: Sophos completed its acquisition of Secureworks in February 2025 for approximately $859 million, and Arctic Wolf closed its purchase of BlackBerry's Cylance endpoint assets the same month. It also warns that only full-response contract tiers isolate hosts and kill processes, while lower tiers only triage or guide.

GBHackersupdated · 8d agofirst · 8d agoIndustry 3 sources1

Tactical Threat Intelligence Explained: Benefits & Use Cases

Recorded Future explains tactical threat intelligence, covering attacker TTPs, IOC collection, and use in SOC detection, response, and control hardening.

Recorded Future published an explainer on tactical cyber threat intelligence, describing how it differs from strategic and operational intelligence by focusing on attacker tactics, techniques, and procedures. The piece outlines sources such as OSINT, dark web monitoring, malware analysis, and internal telemetry, and describes the intelligence lifecycle from collection through dissemination. It argues tactical CTI improves detection tuning, incident response, preventive controls, and resource allocation for SOC teams.

Recorded Future · Aug 17, 2026Industry

FCC proposes public scorecard to rate telecoms on anti-robocall efforts

The FCC proposed a public scorecard rating telecoms' anti-robocall effectiveness and removed 14 providers from US networks for compliance failures.

The Federal Communications Commission issued a public notice proposing a scorecard that would assess how effectively retail voice providers, including wireless, wireline and VoIP, prevent illegal robocalls, drawing on Robocall Mitigation Database filings, consumer complaint and enforcement data. The agency stressed it is not a rulemaking imposing new requirements, and it is seeking comment on scope, such as whether to focus on larger providers. The same day, the FCC removed 14 providers from the Robocall Mitigation Database for non-compliance, effectively requiring other US providers to block their traffic within two days.

CyberScoop · 14d agoPolicy & legal

Adversary simulation: what you need to know

UK NCSC publishes guidance on adversary simulation, comparing full spectrum and assumed breach approaches across prerequisites, testing, and reporting phases.

NCSC guidance describes two adversary simulation approaches: full spectrum, starting outside the network with an end-to-end attack, and assumed breach, starting from an internal foothold. The preferred methodology spans three phases - prerequisites (scoping, passive reconnaissance, preparation), testing (active reconnaissance, initial access, internal phase, cleanup), and reporting. The document distinguishes adversary simulation from penetration testing and stresses customer-defined objectives and minimal information sharing.

NCSC UKupdated · 2h agofirst · 3h agoAdvisory 2 sources

NIST and CISA finalize playbook to stop token theft and forgery

NIST and CISA finalized NIST IR 8587, a playbook helping federal agencies and cloud providers defend identity tokens against theft and forgery.

The finalized NIST IR 8587 guidance covers protecting token signing keys, verifying tokens, lifetimes, revocation, session management, and dividing security responsibilities between cloud providers and customers. It cites an incident in which foreign actors forged tokens with a stolen commercial signing key to steal more than 60,000 emails from one government agency. It also recommends extending token protections to AI agents and preparing identity systems for a future post-quantum cryptography transition.

Help Net Security · 1d agoAdvisory 2 sources

Rapid7 Named Among Notable Vendors in Forrester MDR Landscape: Why the Future is Exposure-informed, Preemptive MDR

Rapid7 touts its listing in Forrester's Q3 2026 MDR Landscape, arguing MDR must converge with exposure management for measurable risk reduction.

Forrester's Managed Detection and Response Services Landscape, Q3 2026 names Rapid7 among notable providers and predicts MDR services will converge with exposure and posture improvement. Rapid7 pitches its exposure-informed, preemptive MDR built on its own SIEM, combining vulnerability findings and asset risk scoring with detection and response. The service includes unlimited incident response and a human-led, AI-enhanced investigation model. Forrester advises buyers to demand providers prove investigations rather than narrate dashboards.

Rapid7 Blog · 2d agoIndustry

When AI quietly breaks things, who pays?

Reed Smith partner David Halbreich explains how AI companies can avoid D&O/E&O coverage gaps around mergers, governance warranties, and claims timing.

In an interview, insurance recovery partner David Halbreich of Reed Smith outlines insurance pitfalls for AI companies under claims-made D&O and E&O policies. He highlights 'straddle' claims after mergers that fall between tail coverage and go-forward policies, potentially leaving policyholders with no coverage. He also warns that governance artifacts submitted in insurance applications, such as bias testing records and model cards, can become warranties carriers use to deny claims, and discusses who should answer AI-use questions and how business interruption coverage applies to cloud and compute vendor outages.

Help Net Security · 14d agoAI industry

MSPs say nearly half their customers rely on them for CISO services

Sophos survey finds MSPs act as CISOs for an average 46% of customers, mostly with partial compliance offerings and fragmented manual reporting.

A Sophos survey found MSPs estimate that 46% of their customers rely on them to act as CISOs, and most providers deliver only four to six of seven measured compliance services. More than half say they manage customers' full compliance programs, while compliance requirements influence roughly half of customers' security purchases. Nearly nine in ten providers use software, but most juggle multiple tools that cannot feed a central reporting platform, forcing staff to combine data manually. Providers estimated a unified platform would cut time spent on posture, compliance and reporting by about half; Sophos sells CISO Advantage via its Sophos Fusion system for this work.

Help Net Security · 1d agoIndustry

Agent-net Open Sources Webagent: A Go Harness That Turns Any Website into a Guarded AI Agent

Agent-net open-sourced Webagent, a Go harness turning websites into AI agents with code-enforced guardrails wrapping every tool call.

Agent-net released Webagent under Apache 2.0, a Go framework where a business fills in a declarative JSON spec, picks one provider for each of nine pluggable slots (retrieval, memory, guardrail, channel, secrets, presenter, model, action, observability), and runs webagent serve. Every tool the agent holds is wrapped by action.Guard so the chosen guardrail executes before any action runs and the model cannot bypass it. Live capabilities include OpenRouter/gateway LLM brains, MCP tools over Streamable HTTP, and Slack, WhatsApp, and HTTP channels; browser actions, OAuth-gated MCP, OTel export, and AgentNet identity/billing are not yet built. The project is v0 with a deferred-hardening list and cites arXiv 2511.19477 on an 85% versus 50% task-success gap attributed to architecture over model capability.

MarkTechPost · 2d agoAI tools & infra1

Managed EDR: What It Is & How to Choose a Provider

Huntress outlines differences between managed and unmanaged EDR and offers guidance on evaluating managed detection and response providers.

The Huntress blog explains how EDR provides endpoint visibility, detection, and response, and contrasts self-managed EDR with vendor- or MSP-delivered managed EDR. It notes unmanaged deployments require in-house staffing to tune and triage high alert volumes, while managed EDR supplies expert investigation and reduced alert fatigue at the cost of less control and third-party visibility. The post lists questions for evaluating providers, including analyst training, monitoring and investigation processes, and false-positive handling.

Huntress · 13d agoIndustry