OpenAI has hundreds of contract workers reading your ChatGPT conversations
404 Media investigation reveals OpenAI pays hundreds of contract workers to read anonymized ChatGPT conversations, with disclosure buried in an FAQ.
A 404 Media investigation found OpenAI uses hundreds of contract workers, recruited via Crossing Hurdles and paid over $50/hour through Mercor, to rate real ChatGPT conversations on a seven-point scale to reduce sycophancy. Prompts are anonymized but can still contain sensitive personal data despite a privacy filter OpenAI admits can make mistakes. Users can opt out only via the default-enabled 'Improve the model for everyone' setting, which applies solely to new chats. Anthropic and Google confirmed similar human-review programs for Claude and Gemini.