Protecting organizations from AI-assisted executive impersonation and invoice fraud
Microsoft tracked a campaign of over one million AI-crafted CEO-impersonation emails seeking ~$50,000 ACH payments with fabricated ServiceNow invoices.
Between August 3 and 5, Microsoft detected a campaign of more than one million fraud emails, 87.7% of them targeting US enterprise users, sent through multiple third-party email delivery service accounts. The actor impersonated CEOs, CFOs, and presidents of targeted companies, urging accounts payable staff to process an ACH payment of nearly $50,000. Lures layered executive impersonation, lookalike domains, a fabricated ServiceNow 'Annual Subscription' invoice personalized to the recipient, and forged forwarded email threads; Microsoft found no evidence ServiceNow or the referenced executives were compromised. Microsoft observed indicators consistent with generative AI-assisted template creation, while leftover inconsistencies such as missing forwarding headers and mismatched display names gave defenders detection cues.