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Banks look for fraud signals in customer behavior

ThreatMark's 2026 benchmark finds 55% of banks see social engineering in most fraud, pushing behavioral intelligence and earlier detection during customer sessions.

ThreatMark's Fraud Readiness Benchmark 2026 reports social engineering is involved in most fraud at 55% of surveyed banks, with criminals impersonating trusted people to make customers authorize payments using legitimate credentials. The report highlights behavioral intelligence as underused (18% adoption, 83% rating it effective), expects authorized push payment reimbursement regulation in North America within two years, and notes 91% agreement that AI can shorten fraud investigations. It also finds 81% of fraud professionals now carry cybersecurity responsibilities.

Help Net Security · 29d agoPhishing & fraud

The Money Mule Solution: What Every Scam Has in Common

CYBERA's money mule intelligence, now in Recorded Future's Payment Fraud Intelligence, targets the shared exit point of $450B-$1T annual scam losses.

Scams, especially authorized push payment fraud, do not require a breach; Global Anti-Scam Alliance estimated ~$450B in 2025 losses while CYBERA co-founder Claudio Staub puts the real figure near $1 trillion when underreporting is counted. Every scam needs a mule account to receive funds, so CYBERA uses agentic personas to engage active scammers and extract verified mule account details before payments occur, now available as an add-on to Recorded Future's Payment Fraud Intelligence. CYBERA collected over 16,000 confirmed mule accounts across 72 countries in H2 2025, finding 28% remained active 30 days or more after identification, including one account in 25 engagements. In Europe 51% of mule accounts sat at neobanks and fintechs, while outside Europe 69% were at major banks; regulatory pressure like the UK's APP reimbursement mandate is raising the stakes for institutions.

Recorded Future · 18d agoPhishing & fraud

AI is making fraud harder to spot and identity harder to prove

Experian's 2026 report finds AI-generated scams, deepfakes and synthetic identities spreading across digital channels, pushing businesses toward adaptive identity verification and 'Know Your Agent' checks.

Experian's 2026 US Identity & Fraud Report, based on consumer and business surveys, found 60% of consumers aware of AI-generated image/video scams, 53% of AI phishing, and 47% of deepfake voice impersonation. 80% of US businesses already use machine learning or generative AI in fraud management, while AI chatbot account openings rose from 16% in 2025 to 27%. The report highlights adaptive authentication, behavioral biometrics, and emerging 'Know Your Agent' controls as AI agents begin acting on behalf of customers.

Help Net Security · 28d agoPhishing & fraud

Phishing 3.0: The Fight Moves to Agent Versus Agent

Agentic AI transforms phishing economics, enabling personalized multi-channel attacks with deepfakes like the $25M Arup deepfake heist.

The article argues phishing has evolved through three stages: from malicious content, to intent-based BEC, to AI-powered multi-channel campaigns where attacker agents autonomously conduct reconnaissance and generate tailored lures. The widely reported Arup case saw a deepfake video call impersonating colleagues convince an employee to approve transfers worth roughly $25 million. An Osterman Research study of 128 security leaders found 88% experienced trust-undermining incidents, while Microsoft 365 EOP and Google Workspace were measured missing hundreds of phishing messages per 100 mailboxes monthly. The author argues defenders must adopt their own agents to match attacker speed.

The Hacker News · 29d agoPhishing & fraud2