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IT Help Desk Impersonation Lets Hackers Bypass MFA
Arctic Wolf tracks PREY-0058 posing as IT help desk to steal Microsoft 365 sessions via AiTM panels, then extorting executives after SaaS data theft.
Arctic Wolf documented a threat cluster tracked as PREY-0058 that impersonates internal IT help desk staff by phone, luring Directors, VPs, and executives to authentication-themed URLs formatted as victim-organization lure domains. Adversary-in-the-middle panels intercept credentials and MFA approvals, and stolen sessions are replayed through residential proxies such as NodeMaven from IPs matching the victim's geo-location and ASN, defeating impossible-travel alerts. Attackers perform discovery against SharePoint and Entra ID, then harvest data from OneDrive, Exchange, and Box before issuing extortion demands. Defenders are advised to require managed devices, use phishing-resistant MFA like FIDO2, enable Continuous Access Evaluation, and monitor sign-ins, SharePoint SearchQueryPerformed, and MailItemsAccessed events.
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GhostCode Phishing Kit Bypasses Microsoft 365 MFA to Hijack Accounts in 78 Seconds
eSentire identified GhostCode, a phishing kit abusing Microsoft 365 OAuth device-code sign-in to steal tokens and take over accounts in seconds.
eSentire analysts identified GhostCode in late August, a phishing kit that uses business contact-form messages and an NDA pretext to deliver a password-protected HTML attachment leading victims to a Microsoft device-code sign-in. Victims authenticate on legitimate Microsoft pages, letting the kit obtain a Primary Refresh Token in 32 seconds and register three devices in 78 seconds, with residential proxies matching the victim's location. The kit hides its redirect with encrypted addresses, junk data, and scanner-filtering challenges, and uses GHOSTnet-linked infrastructure during device enrolment. eSentire recommends blocking device-code authentication via Conditional Access, invalidating tokens, and reviewing newly enrolled devices.
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Attackers Use Passkey Phishing to Hijack Microsoft Cloud Accounts and Exfiltrate Data
Microsoft details two campaigns: million-email CEO impersonation ACH fraud and passkey-themed vishing that hijacks Microsoft cloud accounts for data theft and extortion.
Microsoft disclosed a campaign that sent over one million CEO-impersonation scam emails between August 3-5, 2026, targeting U.S. accounts payable departments with fake ServiceNow subscription invoices to induce ACH transfers, using generative AI to tailor templates. A second campaign detected since May 2026 uses passkey/MFA-themed voice phishing posing as the IT help desk, redirecting victims via SMS to counterfeit Microsoft sign-in pages and adversary-in-the-middle or device-code flows to hijack accounts. Post-compromise activity includes adding attacker-controlled authentication methods, high-volume Microsoft Graph activity, SharePoint and OneDrive downloads, and mailbox collection via REST APIs. Microsoft attributes initial access to Storm-3121 (linked to ShinyHunters and Falcon extortion) and Storm-3032 (UNC6671, a BlackFile splinter operating the Helix extortion brand).
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Hackers Pose as IT Support to Hijack Microsoft 365 Accounts With Fake Passkey Alerts
Microsoft warns of vishing campaigns by Storm-3121 and Storm-3032 hijacking Microsoft 365 accounts via fake passkey alerts, adding attacker-controlled MFA and exfiltrating cloud data.
Microsoft Security Research has tracked the campaign since May 2026: callers posing as IT helpdesk staff tell employees to urgently update passkeys, MFA, or SSO settings via domains such as add-passkey[.]com and contoso[.]add-passkey[.]com. The lures lead to adversary-in-the-middle phishing or device-code authentication flows that yield credentials, session tokens, or OAuth tokens, after which attackers enroll their own MFA methods for persistence and run Microsoft Graph reconnaissance. They then collect SharePoint, OneDrive, and sometimes Exchange Online data at deliberately low rates (often under 1,000 files or messages per hour), with python-httpx seen in high-volume file access. Microsoft attributes initial access tradecraft to Storm-3121 and Storm-3032, linked respectively to ShinyHunters/Falcon and BlackFile/Helix extortion operations.
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BigBear 2.0 phishing campaign hijacks Microsoft 365 sessions after MFA
CloudSEK uncovered BigBear 2.0, a PhaaS operation that captured 4,148 Microsoft 365 session cookies, hijacking authenticated sessions after MFA via AiTM proxy.
CloudSEK infiltrated the BigBear 2.0 phishing-as-a-service panel in June, finding 5,137 credential records tied to 461 organizations in over 40 countries, including 4,148 captured session cookies and 474 completed post-MFA logins. The operation, built on Evilginx2, uses an attacker-controlled reverse proxy to steal authenticated session cookies and residential proxies to defeat location-based Conditional Access checks, while custom code disables FIDO2/WebAuthn on phishing pages. At least five affiliates operated 42 VPS nodes, with IT services and managed service providers the most targeted sector.
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