MSPs say nearly half their customers rely on them for CISO services
Sophos survey finds MSPs act as CISOs for an average 46% of customers, mostly with partial compliance offerings and fragmented manual reporting.
A Sophos survey found MSPs estimate that 46% of their customers rely on them to act as CISOs, and most providers deliver only four to six of seven measured compliance services. More than half say they manage customers' full compliance programs, while compliance requirements influence roughly half of customers' security purchases. Nearly nine in ten providers use software, but most juggle multiple tools that cannot feed a central reporting platform, forcing staff to combine data manually. Providers estimated a unified platform would cut time spent on posture, compliance and reporting by about half; Sophos sells CISO Advantage via its Sophos Fusion system for this work.