Search: “enterprise-chat”

Claude Cowork and chat are now one Claude

Anthropic merges Claude Cowork and chat into one Claude, adding Docs, Slides, and Design to conversations.

Anthropic announced that Claude Cowork and Claude chat are merging into a single Claude experience, rolling out to Pro and Max plans on web, desktop, and mobile over the coming weeks. New Claude Docs, Claude Slides, and Claude Design features, in beta on paid plans, let users co-create and edit documents, presentations, and designs directly in conversations and download them as PowerPoint or PDF. Team and Free plans will follow, and Enterprise admins will get at least 30 days notice before any changes.

Hacker News · security·updated 18:09 UTC · 3h ago·first 16:26 UTC · 5h agoAI industry 5 sourcesHN 31↑ · 18 comments

How Zapier transformed core marketing processes with ChatGPT Work

Zapier's enterprise marketing team uses ChatGPT Work to cut lead-funnel drop-offs and automate reporting.

OpenAI published a customer story on how Zapier's enterprise marketing team adopted ChatGPT Work. Use cases include reducing lead funnel drop-offs, building campaign assets, and automating reporting. This is marketing case-study content rather than a product or research announcement.

OpenAI News·Aug 10, 00:00 UTC · Aug 10, 2026AI industry

ChatGPT can now connect to your personal apps to mimic writing style

OpenAI is testing ChatGPT Writing Style, which mimics a user's voice using writing samples from connected Gmail, Slack, and Drive accounts.

OpenAI confirmed it is testing a Writing Style feature for ChatGPT that learns a user's voice from writing samples in connected apps. The onboarding flow references Messaging (Slack), Documents (Google Drive and Notion), and Email (Gmail) as example sources. It resembles Anthropic's Styles personalization feature but draws on existing writing inside connected services rather than uploaded samples. The feature is available to a small group of users with no announced general rollout date.

BleepingComputer·Sep 7, 10:36 UTC · 9d agoAI industry

From assistance to execution: How enterprises put AI to work

OpenAI reports enterprise adoption patterns of agentic AI through ChatGPT and Codex, with frontier firms pulling ahead in deployment.

OpenAI published a report on how enterprises are moving from AI assistance to autonomous execution, focusing on agentic AI deployments. It highlights the use of ChatGPT and Codex in enterprise workflows and argues that frontier firms are pulling ahead of peers in AI adoption. The piece is adoption research and marketing rather than a security disclosure.

OpenAI News·Aug 12, 06:00 UTC · Aug 12, 2026AI industry1

Premium seats are coming to ChatGPT Business

OpenAI launches premium seats for ChatGPT Business with 5x usage and no five-hour limit.

OpenAI introduced premium seats for ChatGPT Business, offering 5x more usage than standard seats. Premium seats remove the five-hour usage limit and add flexible seat options. The change targets heavier enterprise users of ChatGPT.

OpenAI News·Aug 10, 00:00 UTC · Aug 10, 2026AI industry

Healthcare organizations can now connect EHR and additional industry data to ChatGPT

OpenAI announced ChatGPT integrations allowing healthcare organizations to connect EHR and industry data so clinicians can access patient context and research securely.

OpenAI said healthcare organizations can now connect electronic health records and other industry data sources to ChatGPT. The feature is aimed at letting clinicians securely access patient context and medical research within the assistant. The announcement was published on OpenAI's news site without disclosure of a new model release.

OpenAI News·Sep 1, 12:00 UTC · 15d agoAI industry

Podcast: Humans Are Reading Your ChatGPT Conversations

404 Media podcast examines contractors who read real ChatGPT user conversations, plus Automattic CEO turmoil and a16z's enshittification essay.

404 Media's weekly podcast leads with an investigation into 'Project Lily,' the human contractors who review real ChatGPT users' prompts and conversations; the reporter reviewed internal documents about the program. It also covers leadership upheaval at Automattic, where CEO Matt Mullenweg was put on leave of absence and then claimed he was back in control. A subscriber-only segment discusses a16z's argument that enshittification is not real.

404 Media·14:19 UTC · 7h agoAI safety & security

OpenAI has hundreds of contract workers reading your ChatGPT conversations

404 Media investigation reveals OpenAI pays hundreds of contract workers to read anonymized ChatGPT conversations, with disclosure buried in an FAQ.

A 404 Media investigation found OpenAI uses hundreds of contract workers, recruited via Crossing Hurdles and paid over $50/hour through Mercor, to rate real ChatGPT conversations on a seven-point scale to reduce sycophancy. Prompts are anonymized but can still contain sensitive personal data despite a privacy filter OpenAI admits can make mistakes. Users can opt out only via the default-enabled 'Improve the model for everyone' setting, which applies solely to new chats. Anthropic and Google confirmed similar human-review programs for Claude and Gemini.

The Decoder·Sep 14, 17:15 UTC · 2d agoAI industry

Understanding ChatGPT Work

Simon Willison dissects OpenAI's ChatGPT Work, explaining it is actually two products: a cloud agent and a local desktop variant descended from Codex.

OpenAI launched ChatGPT Work on July 9 and has iterated on it heavily since. Willison explains the product's confusing split architecture: a cloud version accessible via chatgpt.com and mobile apps, and a local version available through the ChatGPT desktop app (formerly Codex) that can access files and run programs directly on a user's computer. He describes the product as powerful but extraordinarily confusing, with the local variant feeling like Codex re-skinned.

Simon Willison·Aug 30, 23:59 UTC · 16d agoAI industry

How RingCentral builds AI-native work from engineering to ops

OpenAI's case study describes RingCentral using ChatGPT Work and Codex to accelerate AI product development and centralize operational intelligence across engineering and operations.

OpenAI published a customer story on RingCentral's adoption of ChatGPT Work and Codex. RingCentral reportedly uses the tools to speed up AI product development and centralize operational intelligence across engineering and operations. The post is promotional rather than technical and describes no security incidents.

OpenAI News·Aug 12, 00:00 UTC · Aug 12, 2026AI industry

Inside ‘Project Lily’: The Humans Reading Your ChatGPT Chats

404 Media reveals OpenAI's 'Project Lily' has hundreds of contractors reading real ChatGPT user prompts, exposing sensitive personal data despite privacy filters.

404 Media reports that OpenAI employs hundreds of contractors who read real ChatGPT user prompts, including whole conversations, to rate and critique the chatbot's responses across a user base of over 900 million. Prompts are anonymized and run through OpenAI's Privacy Filter model, but the company acknowledged sensitive personal details can still reach reviewers, and 'user memories summaries' may reveal a user's location and personal context. The review work includes training ChatGPT to be less sycophantic and to stop anthropomorphizing itself, following lawsuits linking the sycophantic 4o model to multiple suicides. Anthropic confirmed it also uses human review to improve its models, and OpenAI's 'improve the model for everyone' data-sharing setting is on by default for free, Plus, and Pro users.

404 Media·Sep 14, 14:22 UTC · 2d agoAI safety & security

Hugging Face's new ML Intern lets anyone run machine learning experiments through a simple chat

Hugging Face launched ML Intern, a chat-based agent that autonomously selects models, trains, and ships demos within user-approved compute budgets.

Hugging Face's ML Intern lets users describe a project in chat, then finds models, datasets, and tools on the Hub, GitHub, and the web before estimating compute costs and enforcing an approved budget. It autonomously creates datasets, trains models, monitors jobs, uploads results, writes reports, and builds demos, each with its own tracking dashboard. A demo training run took about six hours and cost under $0.50. The launch comes as Hugging Face is being acquired by Nvidia, whose CEO Jensen Huang has pledged to keep the platform open and hardware-neutral.

The Decoder·Sep 9, 10:38 UTC · 7d agoAI industry1

Some Claude Chats Are Searchable on Google

Schneier on Security·Aug 4, 10:13 UTC · Aug 4, 2026Data breach2

Introducing ChatGPT for Financial Services

OpenAI launches ChatGPT for Financial Services, pairing built-in market data with GPT-6 Astra for banking research workflows.

OpenAI introduced ChatGPT for Financial Services, a tailored ChatGPT Work experience shaped by design partners Morgan Stanley and Evercore, targeting investment banking and equity research. It bundles premium data from Daloopa, PitchBook, LSEG News, and Crunchbase hosted on OpenAI infrastructure with granular citations, optimized MCP connectors for S&P Global and FactSet, and 50+ connectors, plus planned entitlement integrations with S&P Capital IQ, LSEG, MSCI, Dow Jones Factiva, and Moody's. It runs GPT-6 Astra, which OpenAI claims is state of the art in information retrieval, financial reasoning, and artifact generation, and includes enterprise controls such as SAML SSO, SCIM, role-based access, and no default training on firm data.

OpenAI News·updated Sep 10, 18:25 UTC · 6d ago·first Sep 10, 07:00 UTC · 6d agoAI industry 2 sources

What the 3M ChatGPT case reveals about AI governance

3M litigation shows ChatGPT prompts can become discoverable evidence, forcing enterprises to govern AI conversation records.

In the Watson Grinding explosion litigation, an engineering expert retained by 3M had used ChatGPT, and a surfaced prompt asked the system to 'show how 3M is 0% at fault'; after an off-record deposition demand, more than 350 pages of previously unproduced ChatGPT material were provided. The author argues AI interaction histories are becoming part of decision records and discovery material, a trend the American Bar Association has already examined. Enterprises are urged to manage retention, ownership, sharing, and deletion of AI conversation logs across tools like ChatGPT, Copilot, Claude, and Gemini.

CSO Online·Sep 14, 09:00 UTC · 2d agoPolicy & legal

Introducing the Admin plugin for ChatGPT Work and Codex

OpenAI launched an Admin plugin for ChatGPT Work and Codex to manage workspace usage, members, permissions, and limits.

OpenAI introduced an Admin plugin for ChatGPT Work and Codex aimed at enterprise workspace administration. The plugin lets administrators analyze workspace usage, manage members and permissions, adjust usage limits, and act on admin requests. The announcement is a routine product feature launch with no security incident or vulnerability details.

OpenAI News·Aug 25, 00:00 UTC · 22d agoAI industry

ChatGPT Astra is now rolling out to $20 Plus subscription

OpenAI has begun rolling out ChatGPT Astra, its most powerful model to date, to $20 Plus subscribers; free-tier timing is unannounced.

OpenAI started rolling out ChatGPT Astra, described as its most powerful model to date, to customers on the $20 Plus subscription tier. The company has not announced when or whether free users will gain access. The rollout is a product launch event with no security incident involved.

BleepingComputer·Sep 7, 01:15 UTC · 9d agoModel release

Your AI chats could be used in court

AI chatbot conversations from ChatGPT and Claude are increasingly obtained by prosecutors and litigants, with OpenAI disclosures quadrupling in 2025.

A Washington Post report found chatbot logs cited in 12 court cases over the past two years, and OpenAI disclosed the content of more than 80 user accounts in the second half of 2025, more than four times the figure for the second half of 2024. In The New York Times' copyright lawsuit against OpenAI, a judge ordered the company to preserve chat logs, including ones users had asked to delete, despite GDPR and California privacy commitments. Chatbot conversations lack attorney-client or medical privilege, and OpenAI's policy allows reviewers to refer conversations to law enforcement when there is an imminent, credible risk of harm.

Malwarebytes Labs·Sep 2, 09:22 UTC · 14d agoAI policy

Virgin Atlantic sharpens customer journeys with ChatGPT Work

Virgin Atlantic uses ChatGPT Work to accelerate research, planning, and customer-journey decisions.

OpenAI published a customer story on Virgin Atlantic adopting ChatGPT Work. The airline uses it to accelerate research, product planning, and decision-making, and to connect signals across the customer journey. This is promotional case-study content.

OpenAI News·Aug 10, 00:00 UTC · Aug 10, 2026AI industry

ChatGPT Ads expands across Europe

OpenAI is expanding ChatGPT Ads to 31 European markets, letting advertisers reach users as they explore, compare, and decide.

OpenAI announced that ChatGPT Ads is expanding to 31 European markets. The move extends OpenAI's advertising monetization, allowing advertisers to reach users during exploration, comparison of options, and purchase decisions. The announcement has no direct security relevance and carries no risk beyond competitive AI industry impact.

OpenAI News·Aug 18, 22:00 UTC · 28d agoAI industry

ATV Big Air Tour turned 3 days of work into 3 hours with ChatGPT

OpenAI case study says ATV Big Air Tour used ChatGPT Work to cut marketing and merchandising tasks from days to hours.

OpenAI published a customer story describing how ATV Big Air Tour uses ChatGPT Work to accelerate marketing, merchandising, and related business workflows. The organization reportedly turned merchandise photos into an inventory website in 15 minutes, compressing three days of work into three hours.

OpenAI News·Sep 2, 12:00 UTC · 14d agoAI industry

How workers are unlocking new ways of working

OpenAI's analysis of 1.5 million ChatGPT work messages finds cross-occupation AI tasks becoming recurring parts of workers' routines.

OpenAI's latest Work at the Frontier research analyzed more than 1.5 million work-related ChatGPT messages from April through July 2026. Among roughly 6,200 consistently observed workers, previously used cross-occupation tasks grew from 13.1% of occupation-specific AI activity in April to 25.9% in July. Workers returned to a cross-occupation task used the prior month 23.6% of the time versus an 8.4% baseline, with an average next-month return rate of 18.5%. Recurrence was highest for customer discussions (54%), advertising copy (44%), and marketing materials (37%), suggesting AI may broaden jobs before titles change.

OpenAI News·09:00 UTC · 12h agoAI industry

Meta now lets AI agents handle the boring parts of WhatsApp Business setup

Meta launched a WhatsApp Business Tools MCP server that lets AI agents like Claude or Cursor set up and manage WhatsApp Business messaging accounts.

Meta announced a WhatsApp Business Tools MCP server, a Model Context Protocol server that connects AI coding agents such as Claude, Cursor, Codex, or ChatGPT directly to the WhatsApp Business Platform. The agents can handle account creation, phone number verification, Cloud API registration, Terms of Service checks, messaging template creation/editing, and webhook testing. Meta's companion Social Technologies MCP can also discover API endpoints, search documentation, and troubleshoot errors. The launch extends Meta's existing MCP servers for ad management and app configuration monitoring.

TechCrunch · AI·Sep 15, 20:12 UTC · 1d agoAI tools & infra

Nobody Is Saying Why OpenAI and Anthropic Had Outages Today

OpenAI, Anthropic, and xAI chatbots suffered brief simultaneous outages; OpenAI cited a routing error and SpaceX a Memphis compute center outage.

ChatGPT and Codex were unavailable to some users from about 7:43 to 8:17 am PT Thursday due to a routing error, per OpenAI. Anthropic reported a partial outage with elevated errors on Claude Mythos 5.1, Claude Fable 5.1, and Claude Opus 5, resolved by 9:16 am PT, while declining to explain the cause. xAI attributed the Grok outage starting 6:30 am PT to an outage at SpaceX's Memphis compute center; no shared third-party infrastructure cause was confirmed despite Cloudflare, AWS, and Azure reporting no issues.

WIRED · Security·Sep 3, 21:56 UTC · 13d agoAI industry1

How NVIDIA scales expertise with ChatGPT Work

NVIDIA deploys OpenAI's ChatGPT Work internally to cut manual tasks and scale successful workflows across global teams.

OpenAI published a customer story describing how NVIDIA teams use ChatGPT Work in day-to-day operations. The company reportedly uses the product to reduce manual tasks, connect fast-moving signals, and replicate successful workflows globally. The piece functions as enterprise adoption marketing rather than a product or model release.

OpenAI News·Aug 18, 00:00 UTC · 29d agoAI industry

How to connect AI usage to business value

OpenAI explained how ChatGPT Admin Console analytics link AI usage, spend, and Codex contributions to business outcomes.

OpenAI published guidance describing analytics features in the ChatGPT Admin Console that combine usage, credit, and token data across ChatGPT Work and Codex. The Insights task classifier groups messages into use cases such as software engineering and sales research, while an Outcomes view tracks Codex contributions to merged commits and lines of code. An Admin plugin and Admin API let teams automate reporting and combine AI analytics with business metrics like ticket resolution time or revenue.

OpenAI News·12:00 UTC · 9h agoAI industry

ChatGPT’s new feature could give infostealers a map of your Mac activity

OpenAI's Computer History feature for macOS ChatGPT logs app and website activity into memories, raising prompt injection and infostealer privacy risks.

OpenAI's Computer History builds timelines of Mac activity from interaction events and macOS accessibility data, turning them into memories for ChatGPT and Codex. The feature is opt-in, requires Memories, runs only in the ChatGPT macOS desktop app, and is unavailable in the EEA, Switzerland, and the UK. Raw event files stay on-device and are deleted after 48 hours, but generated Markdown memory files are unencrypted and persist until manually deleted. OpenAI itself flagged unencrypted files and prompt injection risks, and security experts warned infostealers could use the logs as a ready-made map of someone's workday.

Help Net Security·Aug 19, 00:00 UTC · 28d agoAI safety & security